Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
13
13
years of professional experience
Work History
Lead Sales & Subsea Account Manager
Petram Consulting
08.2022 - Current
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Collaborated with sales team to identify potential upsell opportunities and expand client base.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Managed all subsea personnel.
Interview all subsea personnel to ensure they had the experienced that is required.
Mobilized all subsea personnel and ensure they had the correct certifications/documents needed.
Sales & Marketing Manager
ModuResources USA Inc.
05.2021 - 08.2022
Engaged with customers to effectively built long lasting relationships.
Solved customer challenges by offering relevant products and services.
Provided positive first impressions to welcome existing, new and potential customers.
Established new accounts through cold calling and personal visits to potential customers.
Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Contributed ideas and offered constructive feedback at weekly sales and training meetings.
Prioritized tasks and projects to meet tight deadlines.
Built relationships with customers and community to promote long term business growth.
Accounting Manager/Sales Assistant
Mangum's Oilfield Services
04.2018 - 04.2021
Strengthened financial operations by conducting bank reconciliations and financial reporting
Managed and responded to all correspondence and inquiries from customers and vendors
Handled employee payroll and other day-to-day financial transactions while maintaining long-term goals
Established QuickBooks accounting system to reflect accurate financial records
Analyzed finances to create detailed forecasting reports using Excel and Quickbooks
Reconciled accounts, managed audits and updated financial records with remarkable accuracy
Investigated daily variances uncovered with QuickBooks reports and corrected errors to resolve discrepancies
Tracked expenses and income for the businesses while organizing and maintaining bank statements for 5 checking accounts
Reconciled over 30 credit card accounts monthly
Managed all customer accounts while tracking expenses
Invoiced all Customers
Accounts payable/receivables/Collections
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
Cooperated with senior leaders to create operating budgets and initiate financial planning
Maintained quality relationships with all Customers
Assisted with sales management
Office Manager/Accounting Manager
Gray & Green Laboratory Systems, Inc.
01.2018 - Current
Manage 20 employees
Processed payroll
Composed effective accounting reports summarizing accounts payable/receivable data
Posted receipts to appropriate general ledger accounts
Monitored payments due from clients and promptly contacted clients with past due payments
Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account
Researched and resolved accounts payable discrepancies.Coded and entered at least 30 invoices each day into the in-house accounting software
Created daily and weekly cash reports for accounting management
Reconciled vendor statements and handled payment complaints or discrepancies
Lead Teacher, Biology & Biomedical Science at Sheldon Independent School DistrictLead Teacher, Biology & Biomedical Science at Sheldon Independent School District