Brittney Montoya
Albuquerque,NM
Summary
As an experienced and innovative HR expert, I possess exceptional interpersonal and multitasking abilities. My specialization lies in delivering first-rate managerial support, while effectively prioritizing multiple tasks to enhance efficiency and productivity. With a results-oriented mindset, I communicate proficiently across all levels of the organization to guarantee maximum customer satisfaction.
Overview
10
10
years of professional experience
Work History
HR Associate Manager
PepsiCo
Albuquerque, New Mexico
03.2022 - Current
- Strive to align our company's initiatives with its vision
- Provide guidance to both leaders and employees on policies and total rewards
- Ensure the consistent execution of procedures, identify issues, and implement compliant solutions
- Expertise in performance management, staffing, outreach, and diversity initiatives.
- Managed conflict resolution processes to maintain a positive work environment and resolve employee disputes effectively.
- Partnered with legal counsel to ensure compliance with employment regulations, reducing potential liability risks for the organization.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
- Facilitated communication between employees and management by conducting regular feedback sessions and addressing concerns proactively.
- Championed change management efforts during company restructures, minimizing disruption to employees and maintaining morale during transitions.
- Increased overall workforce productivity by identifying skill gaps within teams and providing targeted coaching or training solutions accordingly.
- Implemented succession planning strategies, ensuring leadership continuity and employee growth opportunities within the organization.
- Spearheaded diversity and inclusion initiatives, fostering a more inclusive workplace culture.
- Collaborated with senior management to align HR initiatives with organizational goals.
- Conducted thorough job analyses to develop accurate and detailed job descriptions for new hires.
- Created a strong employer brand by promoting company values and showcasing positive work culture both internally and externally.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Reduced turnover rates by developing comprehensive employee retention programs.
- Negotiated competitive compensation packages to attract top talent in the industry.
- Optimized onboarding processes for new employees, ensuring seamless integration into their roles from day one.
- Collaborated with leadership to assess and improve policies across board.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Advised senior management on organizational development and change management initiatives.
- Facilitated team-building activities and initiatives, improving collaboration and engagement.
- Developed and delivered special events for company employees.
- Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Instructed senior leaders on appropriate employee corrective steps.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Created and implemented forward-thinking initiatives to improve employee engagement.
HR Specialist - Employee Relations
Presbyterian
Albuquerque, New Mexico
09.2021 - 03.2022
- Ensure legal and policy compliance, identify problems, evaluate facts, and formulate sound solutions
- Communicate policies about Human Resources, conduct exit interviews, collect and analyze employee data, and oversee employee orientation and training.
HR Generalist
A Child's Voice
Albuquerque, New Mexico
04.2021 - 08.2021
- Oversee HR policies and procedures, manage recruitment and compensation analysis, administer employee benefits, and ensure compliance with state and federal laws
- Assist with payroll administration.
HR Manager
Bixby Electric, Inc.
Albuquerque, New Mexico
06.2019 - 09.2020
- Oversaw all HR functions including employee relations, benefits coordination, strategic planning, policy drafting, training and development, and compliance with EEO laws.
HR Administrative Assistant/Recruiter
Bixby Electric, Inc.
Albuquerque, New Mexico
07.2018 - 06.2019
- Provided administrative support to HR Director, including drafting job ads, scheduling interviews, processing new hire documents, and maintaining personnel files.
Family Assistant Analyst I
State of New Mexico ISD
Albuquerque, New Mexico
04.2015 - 12.2017
- Determine clients' eligibility for public support programs, manage a caseload, and provide timely customer service
- Conduct interviews and assess income potential based on various factors.
Education
University of New Mexico
Skills
- Strategic Planning
- Revenue Enhancement
- Operational Excellence
- Relationship Building
- Communication
- Succession Planning
- Resource Allocation
- Territory Management
- Competitive Intelligence
- Team Leadership
- Conflict Management
- Customer & Staff Relations
- Talent Acquisition
- Research & Analysis
- Project Management
- Process Improvements
Websites
Degrees
- BBA
- BA
Awardsqualificationscommunityinvolvement
- SHRM-CP, 06/01/21 - 08/01/24
- Raise the Bar on Talent & Diversity, 04/25/22
- Act as Owners, 05/11/22
- Focus & Get Things Done Fast, 08/30/22
- League of United Latin American Citizens (LULAC), 08/02/23
Timeline
HR Associate Manager
PepsiCo
03.2022 - Current
HR Specialist - Employee Relations
Presbyterian
09.2021 - 03.2022
HR Generalist
A Child's Voice
04.2021 - 08.2021
HR Manager
Bixby Electric, Inc.
06.2019 - 09.2020
HR Administrative Assistant/Recruiter
Bixby Electric, Inc.
07.2018 - 06.2019
Family Assistant Analyst I
State of New Mexico ISD
04.2015 - 12.2017
University of New Mexico