Store Manager
Winn-Dixie Stores Inc.
Theodore, AL
07/07/07 - Current
- Managed daily banking activities such as deposits and withdrawals.
- Planned special promotions or discounts based on market trends.
- Ensured compliance with safety regulations and company policies.
- Identified opportunities for cost savings through waste reduction initiatives.
- Maintained accurate records of employee performance reviews.
- Organized promotional events to increase product awareness.
- Developed strategies to maximize sales and profitability.
- Monitored inventory levels and placed orders to restock shelves.
- Assessed operational efficiency of the store's departments.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Monitored employee performance and identified performance gaps for corrective action.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Updated and maintained store signage and displays.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Prepared staff work schedules and assigned team members to specific duties.
- During the my years with Winn-Dixie I held additional roles before becoming a Store Manager which include the following: Florist, District Trainer for all new hires, Assistant to the District Manager and Customer Service Manager.
