Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittney Mora

Pharr

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

5
5
years of professional experience

Work History

Caregiver/Daycare Teacher

Kolor The World
Edinburgh
10.2020 - Current
  • Assisted in maintaining a clean and organized learning space for children.
  • Supervised children during meal times, playtime, and other activities.
  • Managed record-keeping duties such as attendance records and daily reports of individual child activities.
  • Administered medication according to the doctor's orders when needed.
  • Participated in staff meetings, workshops, and conferences to discuss and improve instructional methods.
  • Demonstrated excellent organizational skills while managing multiple tasks simultaneously.

Front Desk Receptionist

Chevrolet Motors
Mission
07.2023 - 07.2023
  • Greeted and welcomed customers upon arrival at the dealership.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
  • Handled sensitive information in a confidential manner.

Customer Service Representative

TTEC
McAllen
03.2023 - 06.2023
  • Assisted customers with inquiries using company-specific systems.
  • Resolved issues promptly through effective communication and problem-solving skills.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.

Education

High School Diploma -

Donna North High School
Donna, TX
05-2019

Certificate For Healthcare Professionals - Certified Medical Assistant

Southern Careers Institute
Pharr, TX

Skills

  • Strong organizational and time management skills
  • Exceptional communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Identify the client's issues and find practical and effective solutions, following the company's guidelines
  • Detail-oriented and able to handle multiple tasks simultaneously
  • Positive and professional approach, even in challenging situations

Timeline

Front Desk Receptionist

Chevrolet Motors
07.2023 - 07.2023

Customer Service Representative

TTEC
03.2023 - 06.2023

Caregiver/Daycare Teacher

Kolor The World
10.2020 - Current

High School Diploma -

Donna North High School

Certificate For Healthcare Professionals - Certified Medical Assistant

Southern Careers Institute

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