Qualified Agent with strong background in inbound sales. Proven ability to effectively engage customers, address their needs, and enhance client satisfaction. Demonstrated ability to leverage communication and problem-solving skills to close sales and maintain client relationships. Utilizes persuasive communication to connect with clients and understand their needs. Knowledge of sales strategies and techniques that drive customer satisfaction and retention. Proficient with Excel, Word, PowerPoint, and Customer Account Management, with a track record of resolving issues in high volume call centers. A detail-oriented professional adept at inbound and outbound calling, and consistently achieving sales quotas.