Brittney Neugebauer
Atascocita,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Package Scanner
Walmmart Distribution Center
08.2022 - 11.2023
- Increased package scanning efficiency by utilizing advanced scanning equipment and software.
- Enhanced package tracking accuracy through diligent scanning and data entry of shipment information.
- Reduced package misrouting incidents by maintaining thorough knowledge of shipping codes and procedures.
- Streamlined package processing workflow with consistent and accurate barcode scanning techniques.
Customer Service Representative
Sprint
02.2018 - 11.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Unloader Associate
Lowes Warehouse
05.2013 - 02.2014
- Reduced unload time for incoming deliveries by implementing efficient unloading techniques.
Education
High School Diploma -
George Bush High School
Richmond, TX05.2007
Skills
- Label Reading
- Speed and Accuracy
- Organizational Skills
- Adaptability and Flexibility
Timeline
Package Scanner
Walmmart Distribution Center
08.2022 - 11.2023
Customer Service Representative
Sprint
02.2018 - 11.2021
Unloader Associate
Lowes Warehouse
05.2013 - 02.2014
High School Diploma -
George Bush High School
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