Brittney Odom
Stafford
Overview
12
12
years of professional experience
1
1
Certification
Work History
Teachers Aid
Stafford MSD SCHOOL DISTRICT
02.2023 - 11.2024
- Maintained safety and security by overseeing students in recess environments.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Completed daily reports on attendance and disciplinary performance.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Handled class records for attendance, assignment grades and course participation scores.
Customer Service Representative
Alorica
05.2020 - 01.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Preschool Afterschool Care
Kidszville Academy
01.2019 - 03.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Toddler Teacher
Primrose
01.2017 - 03.2019
- Assisted in maintaining a clean, organized classroom that met required health and safety standards according to state regulations.
- Created a safe, nurturing environment that fostered creativity, curiosity, and exploration among toddlers.
- Led small group activities designed to enhance language skills, fine motor abilities, and problem-solving techniques among toddlers.
- Provided structured daily routines that balanced physical activity, cognitive development, social-emotional growth, and rest periods.
Daycare Teacher
Mrs Tammy’s Learning Center
03.2013 - 01.2017
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Gathered materials and resources to prepare for lessons and activities.
- Engaged with children on individual basis to build positive relationships and promote learning.
Education
Willowridge High School
Skills
- Effective communication
- Relationship building
- Positive attitude
- Classroom preparation and maintenance
- CPR and first aid
- Computer skills
- Calm and patient demeanor
- Instructional support
- Classroom support
- Individual student assistance
- Cleaning and sanitizing
- Small group and individual assistance
- Excel
- Classroom management
- Helping students with special needs
- Teacher support and collaboration
- Small group instruction
- Complex Problem-solving
- Behavior management
- Early childhood education
- Student assessments
Certification
- Food and beverage training
- Injury prevention and childcare, safety, and childcare settings
- Child growth and development from infancy to school age
- Social emotion development in preschool
- Brain development, sudden infant death syndrome and abusive head, trauma, shaking baby syndrome
- Poison prevention and safety and childcare programs
- Facilitating outdoor and nature play
Timeline
Teachers Aid
Stafford MSD SCHOOL DISTRICT
02.2023 - 11.2024
Customer Service Representative
Alorica
05.2020 - 01.2023
Preschool Afterschool Care
Kidszville Academy
01.2019 - 03.2020
Toddler Teacher
Primrose
01.2017 - 03.2019
Daycare Teacher
Mrs Tammy’s Learning Center
03.2013 - 01.2017
- Food and beverage training
- Injury prevention and childcare, safety, and childcare settings
- Child growth and development from infancy to school age
- Social emotion development in preschool
- Brain development, sudden infant death syndrome and abusive head, trauma, shaking baby syndrome
- Poison prevention and safety and childcare programs
- Facilitating outdoor and nature play
Willowridge High School