BRITTNEY PALMER
South Jordan
Summary
Experienced leader with proven success managing cross-functional initiatives, supporting executive teams, and improving program effectiveness in mission-driven environments. Skilled at turning strategic goals into action, coordinating high-impact programs, and aligning teams around shared objectives. Strong background in internal communication, planning, and stakeholder engagement.
Overview
22
22
years of professional experience
Work History
Vice President of Education
Junior Achievement of Utah
09.2023 - Current
- Partner with the CEO and leadership team to implement strategic plans, lead cross-functional initiatives, and support the overall growth of K–12 programs in Utah and Idaho.
- Oversee statewide education teams and programs including JA City and JA Inspire Virtual, ensuring smooth operations, clear communication, and alignment with organizational goals.
- Manage program data and reporting systems, conduct ongoing analysis, and track student impact to support development efforts and grant compliance.
- Coordinate internal meetings, agendas, and communication across departments; contribute updates for board meetings and participate in national strategy and design committees.
- Identify operational gaps and work with team members to build efficient systems and improve workflows.
- Represent JA at conferences, education meetings, and partner events to build relationships and expand community and business engagement.
- Lead hiring, onboarding, and team development processes; provide coaching and support to program staff across multiple regions.
Senior Director of In-Class Programs
Junior Achievement of Utah
08.2017 - 09.2023
- Led regional team to deliver volunteer-based financial literacy and career-readiness programs across Utah; set individual and programmatic goals for Program Managers and ensured achievement of metrics.
- Directed the transition to virtual programming during the pandemic while maintaining learning outcomes and volunteer engagement.
- Developed strategic plans to reach low-to-moderate income schools in compliance with CRA funding.
- Created and delivered presentations to support strategic program expansion to new districts, schools, and prospective teachers; Renewed commitments of existing educators.
- Designed and implemented volunteer training programs and materials.
- Piloted new and emerging programs within the Junior Achievement framework and provide feedback to improve effectiveness.
Program Manager
Junior Achievement of Utah
08.2014 - 08.2017
- Coordinated the delivery of JA programs in local schools by recruiting and training volunteers and collaborating with educators.
- Built strong relationships with school administrators and faculty to promote the value and impact of the JA curriculum.
- Scheduled and supported volunteers, conducted classroom visits, and ensured high-quality program implementation.
- Tracked school and volunteer participation using JA’s CRM to inform planning and reporting.
- Communicated regularly with educators, business partners, and volunteers through professional emails and in-person presentations.
Personal Banker
Wells Fargo Bank
05.2006 - 11.2011
- Consulted with clients on financial planning, managed lending applications, and ensured compliance with internal policies.
- Built community relationships and represented the brand at local events and networking opportunities.
- Handled confidential financial data and coordinated with business banking specialists.
Office Manager
Gentle Family Dentistry
05.2003 - 05.2006
- Oversaw office operations, scheduling, billing, and insurance claims at a private dental practice.
- Collaborated with clinical staff to improve patient experience and ensure production goals were met.
- Managed banking and internal workflow improvements to streamline day-to-day operations.
Education
Master of Business Administration -
Southern Utah University
Cedar City05.2006
Bachelor of Science - Sociology, Psychology
Southern Utah University
Cedar City, UT05.2003
Accomplishments
- Developed and piloted a three-year education model in partnership with Synchrony Financial and Kearns High School
- Served on JA USA’s K–5 Advisory and Educator Engagement Committees, shaping national strategy and onboarding resources
- Led cross-departmental planning, internal reporting, and strategic communication for statewide education programming
Timeline
Vice President of Education
Junior Achievement of Utah
09.2023 - Current
Senior Director of In-Class Programs
Junior Achievement of Utah
08.2017 - 09.2023
Program Manager
Junior Achievement of Utah
08.2014 - 08.2017
Personal Banker
Wells Fargo Bank
05.2006 - 11.2011
Office Manager
Gentle Family Dentistry
05.2003 - 05.2006
Master of Business Administration -
Southern Utah University
Bachelor of Science - Sociology, Psychology
Southern Utah University
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