Brittney Pantoja
Saginaw,MI
Summary
Highly-motivated employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure, adapting to new situations and challenges to best enhance the organizational brand and goals. As a current Owosso Hybrid Scheduler, I am well versed in doing both scheduling roles everyday. I take pride in my work and continuously learning to better myself and the team. I have goals of excelling in the company and am looking forward to this opportunity.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Hybrid Electric Scheduler
Consumers Energy
Saginaw, MI
03.2022 - Current
- Hybrid Electric Scheduler
- Plan and execute work is scheduled from T-0 to T-4 and beyond
- Ensure work is successfully carried out and completed by crews
- Hold necessary meetings such as Start of Day, End of Day and Handoffs to ensure work moves smoothly from scheduling to field
- Analyze resource requirements for each project and identify potential conflicts or delays.
- Maintain positive working relationship with fellow staff and management.
- Communicate schedule changes effectively when necessary.
- Execute changes needed within processes promptly and successfully
- Ensure priority list is being followed
- Update reports and daily logs for management use
- Plan and delegate work to meet project and production goals
- Ensure compliance with established policies and procedures related to scheduling activities.
- Coordinate with other departments regarding resources needed for specific projects
- Provide support in identifying critical issues to ensure deadlines are met
- Coordinate needed resources to ensure jobs get completed successfully and on time
- SAP
- Ischedule
- Miss Dig
- Service Suite/DA
- Covered all areas in both roles
- Help train when needed
Emerging Store Manager
Walgreens
Saginaw, MI
11.2021 - 03.2022
- I was an Emerging Store manager at Walgreens
- I left this job for a new opportunity other than Retail Management
- My job duties included the following: Opening and closing the store, Handling all customer complaints and concerns, Ensuring the store is clean neat and organized, Ensuring the store meets all compliance elements, Hiring and firing, Scheduling, Coaching the team, Job performance tracking
Assistant Manager
Sam's Club
Saginaw, MI
08.2019 - 11.2021
- In August of 2019 I received the position of manager in training at the Saginaw Sam's Club
- Within this position I was an acting assistant manager throughout the club in order to further learn all processes of open to close business as well as the logistics and financial parts
- Due to covid I remained as a "floating manager" for longer than intended because everything was put on hold as far as hiring
- Then, in March of 2020 I was offered a job as a merchandise manager at the Mt.Pleasant Sam's Club
- I upheld this position until a more advanced position was open, the Fresh Manager role
- This is the highest position before Club Manager
- I left this position for a better work life balance for my family
- My job duties included but were not limited to the following: Scheduling, Driving sales and profit for fresh departments and general knowledge of total club financials, Managing the club from open to closing procedures, Deescalating issues within the club and upset customers, Maintaining cleanliness standards for fresh departments and Covid-19, Managing 4 team leads as well as their teams, Overseeing and enforcing the execution of food safety standards, Ensures staffing headcount is where it needed to be for company standards, Plans for production and labor for major events, including holidays and seasonal shifts, Hiring and terminating, Supporting all other areas in the building, Food Safety Certified, Scissor lift Certified, Forklift Certified, Exemplifying outstanding customer service skills, Ordered and stocked club merchandise
Produce Department Manager
Sam's Club
Saginaw, MI
05.2019 - 08.2019
- After working in a few different fresh areas, I was promoted to the produce department manager
- I worked in this position for 3 months until I was promoted into the position as manager in training.
Food Service Worker
Sam's Club
Saginaw, MI
07.2015 - 05.2019
- I worked as a cafe associate, then eventually moved positions and worked in the home-prepped meals and rotisserie area
- I was responsible for helping customers and ensuring I was making food in a timely manner while following all food safety guidelines.
Education
Associate's Degree - Business Management
Delta College
Saginaw, MI08.2023
High School Diploma -
Arthur Hill High School
Saginaw, MI01.2014
Skills
- Strong Communication skills
- Adaptability
- Self Motivated
- Ability to work quickly and efficiently
- Leader
- Teachable
- Time management
- Excellent Customer service
- Microsoft Office
- SAP
- Ischedule
- Service Suite
- Arcos
- Miss Dig
Certification
- ServSafe Food Handler, 02/01/20, 02/01/25
- Forklift Certified
- Scissor Lift Certified
Awards
Valedictorian, Arthur Hill Highchool, 06/01/14, I graduated at the top of my class with over a 4.0 grade point average.
Timeline
Hybrid Electric Scheduler
Consumers Energy
03.2022 - Current
Emerging Store Manager
Walgreens
11.2021 - 03.2022
Assistant Manager
Sam's Club
08.2019 - 11.2021
Produce Department Manager
Sam's Club
05.2019 - 08.2019
Food Service Worker
Sam's Club
07.2015 - 05.2019
Associate's Degree - Business Management
Delta College
High School Diploma -
Arthur Hill High School
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