Summary
Overview
Work History
Education
Skills
Timeline
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Brittney Parker

Decatur,GA

Summary

Professional Driver offering over eight years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services. Valid license in Ga with an accident free record.

Overview

11
11
years of professional experience

Work History

Transit Bus Operator

Unifi
Atlanta, GA
04.2023 - Current
  • Conducted pre-trip inspections of the bus to ensure it was safe for operation.
  • Reported any mechanical problems or incidents that occurred during transit operations.
  • Enforced passenger rules and regulations while providing courteous service.
  • Adhered to all traffic laws including speed limits, stop signs, signals..
  • Communicated regularly with dispatch personnel via two-way radio systems.
  • Managed time effectively by arriving at stops on schedule according to route times.
  • Completed daily paperwork such as log books, maintenance reports, incident reports..
  • Delivered announcements over the public address system regarding route changes or delays.
  • Maintained professional demeanor when dealing with difficult customers or situations.
  • Kept an eye out for suspicious activity or unattended items on board the bus.
  • Completed appropriate inspection paperwork and reported results to supervisors.
  • Used GPS navigation to follow routes and avoid potential construction or traffic delays.

Material Handler

FedEx
Atlanta, GA
11.2023 - Current
  • Inspected materials for any damages or defects upon receipt.
  • Maintained accurate inventory records of all received items.
  • Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
  • Adhered strictly to company policies concerning the use of protective gear while on duty.
  • Operated lift equipment to safely move stock in and out of high bay areas and around premises.
  • Observed inventory allocation to maintain material needs and production deadlines.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.

CMV Instructor

Georgia Piedmont Technical
Lithonia, GA
03.2023 - 08.2023
  • Instructed new drivers on the proper use of motor vehicles, including driving laws and regulations.
  • Developed and implemented driver training programs to meet company standards.
  • Conducted classroom and hands-on training sessions for employees in vehicle operation techniques.
  • Assessed new employee's driving skills and provided feedback to improve their performance.
  • Provided individualized instruction to help drivers understand safety procedures and rules of the road.
  • Monitored trainees' progress throughout the course of instruction and documented results.
  • Analyzed data from accident reports to identify areas for improvement in driver education programs.
  • Educated drivers on defensive driving techniques, such as how to handle hazardous conditions or emergency situations while behind the wheel.
  • Organized learning activities that promoted safe driving habits among trainees.
  • Explained proper maintenance practices for a variety of vehicles, such as checking oil levels or tire pressure before each trip.
  • Demonstrated various types of maneuvers with a vehicle, such as parallel parking or three-point turns.
  • Enforced safety policies among employees by issuing warnings or suspending those who violated them.
  • Provided guidance to inexperienced drivers on topics like route planning, fuel efficiency, customer service etiquette.
  • Led students through parallel parking and other parking configurations in parking lot without other traffic.
  • Coached students through use of operational controls such as foot pedals and turn signals while in stationary vehicle.
  • Organized and submitted company forms and regulatory documents.
  • Updated and managed training classes and materials.
  • Offered informal tips and encouragement to new, nervous driver trainees to support driving confidence and success.
  • Explained and showed video images to teach emergency driving techniques, driving in ice and snow and avoiding collisions.
  • Taught practical, safe driving practices in classroom and via videos before having students drive.
  • Inspected vehicles prior to use during training sessions for any potential issues that could affect safety.
  • Delivered lectures on topics like distracted driving awareness or winter weather driving tips.
  • Supervised field trips for students participating in driver's education classes.
  • Maintained records related to driver training programs, such as attendance logs or certification documents.
  • Evaluated trainee performance at the end of courses using written tests or practical examinations.

Sanitation Driver

Dekalb County Government
Decatur, GA
09.2021 - 03.2023
  • Performed daily pre-trip inspections on vehicles and documented any issues for repair.
  • Ensured trash containers were emptied and replaced in a timely manner.
  • Collected, transported, and disposed of solid waste according to company policies and procedures.
  • Used two way radio frequency for communicating.
  • Operated manual or automatic lift mechanisms to empty large containers into truck hopper.
  • Reported any hazardous conditions or defective equipment to supervisor immediately.
  • Complied with all applicable federal, state, and local laws while operating vehicle.
  • Inspected truck equipment such as tires, lights, brakes, gas, oil, and water levels regularly.
  • Followed established safety rules including wearing protective gear such as gloves when handling refuse.
  • Utilized GPS systems to locate pick-up locations quickly.
  • Communicated effectively with customers regarding collection times or other inquiries.
  • Participated in regular training sessions related to sanitation operations.
  • Adhered strictly to traffic regulations while driving the vehicle.
  • Completed paperwork accurately and in accordance with company guidelines.
  • Operated automated and semi-automated hoisting devices.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Maintained accurate logs of vehicle inspections and repair status.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.

Commercial Truck Driver

Keytransport Services
Albany, GA
01.2022 - 04.2024
  • Performed pre- and post-trip vehicle inspections using knowledge of safe and effective loading and handling procedures in coordination with company checklist.
  • Maneuvered equipment expertly and safely in areas with obstacles and limited space without injury or damage to equipment or products.
  • Verified customer orders arrived on time and in top-quality condition, corresponded precisely to initial order and met with complete customer satisfaction.

Professional Bus Operator

MARTA
Atlanta, GA
04.2019 - 07.2021
  • Conducted pre-trip inspections of vehicles to ensure safety and compliance with regulations.
  • Checked tickets, collected fares, issued transfers, and provided route information to passengers.
  • Maintained radio contact with dispatch personnel to receive instructions or report delays or passenger issues.
  • Assisted disabled passengers in boarding and exiting the bus safely.
  • Monitored road conditions for hazards such as potholes or debris that could cause an accident or delay arrival times.
  • Assessed customer needs during trips in order to provide the best possible service experience.
  • Responded quickly and efficiently to emergency situations such as medical emergencies or accidents involving the bus.
  • Reported any incidents and accidents immediately to supervisors after ensuring safety of passengers was secure.
  • Received feedback from customers regarding their overall satisfaction with services provided.
  • Followed established schedules for pick up and drop off points along designated routes.
  • Ensured proper loading and unloading procedures were followed at all times for the safety of passengers.
  • Attended regular training sessions related to new policies and procedures or updates in technology used within transit system.
  • Actively monitored traffic patterns around assigned routes in order to adjust driving accordingly if necessary.
  • Provided clear verbal announcements at each stop informing riders when they had reached their destination.
  • Obeyed DOT rules and regulations and local laws to maximize safety.
  • Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
  • Used navigation equipment and two-way radio while remaining focused on safety.
  • Helped elderly and disabled passengers board and exit bus.
  • Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
  • Drove specified routes in compliance with traffic regulations and time schedules.
  • Handled passenger emergencies or disruptions.
  • Reported delays or accidents.

Bus Driver

Dekalb County School District
Atlanta, GA
12.2016 - 03.2019
  • Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
  • Inspected vehicles prior to each shift for mechanical defects or malfunctions.
  • Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
  • Greeted minors and adults in a friendly manner when boarding the bus.
  • Provided courteous customer service while answering questions regarding routes and schedules.
  • Reported any incidents that occurred during route travel to management personnel immediately.
  • Responded quickly and calmly in emergency situations such as accidents or medical emergencies.
  • Verified that all passengers were seated before operating the bus.
  • Cleaned interior of buses regularly including vacuuming floors and wiping down surfaces.

Security Officer

Secur America
Atlanta, GA
02.2016 - 12.2016
  • Protected company’s property and staff by maintaining a safe and secure environment
  • Observed for signs of crime or disorder and investigate disturbances
  • Acted lawfully in direct defense of life or property
  • Apprehended criminals and evict violators
  • Took accurate notes of unusual occurrences
  • Reported in detail any suspicious incidents
  • Patrolled randomly or regularly building and perimeter
  • Monitored and control access at building entrances and vehicle gates
  • Watched alarm systems or video cameras and operate detecting/emergency equipment
  • Performed first aid or CPR
  • Performed other duties that were assigned.

Server

The Regency House Sever
Decatur, GA
02.2015 - 11.2016
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Stayed informed about daily specials, new menu items, promotions.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.

Teacher

Evelyn Redmond Christian Academy
Atlanta, GA
10.2014 - 01.2015
  • Developed and implemented lesson plans based on curriculum objectives.
  • Assessed student performance through tests, quizzes, and other assessments.
  • Provided individualized instruction to meet the needs of all students.
  • Instructed students in academic subjects such as math, science, language arts, social studies, and history.
  • Encouraged critical thinking skills and problem-solving strategies among students.
  • Maintained a safe and orderly learning environment for all students.
  • Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
  • Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
  • Utilized technology-based learning tools to enhance classroom instruction.
  • Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
  • Incorporated instructional best practices such as differentiated instruction into lesson plans.

Sales Associate

Last Chance
Decatur, GA
09.2014 - 10.2014
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.

Call Center Representative

Koolsmiles Dentistry
Marietta, GA
01.2013 - 07.2014
  • Answered inbound calls in a call center setting
  • Scheduled appointments with new and returning patients for a dental office
  • Took insurance information from each patient and input information into the computer system
  • Made appointment confirmation calls to patients to ensure they remembered the date and time

Education

College Forklift Training & Certification -

Atlanta Technical

Certification - Medium-to-Heavy Vehicle And Truck Technology

Atlanta Technical College
Atlanta, GA

Assistant Diploma -

Atlanta Technical College

Diploma -

Columbia High School

Skills

  • Incident Reporting
  • Goods Transport
  • Equipment safety
  • Material Handling
  • Tugger Operations
  • OSHA Compliance
  • Logistics
  • OSHA
  • Equipment Operation
  • Materials handling and transport

Timeline

Material Handler

FedEx
11.2023 - Current

Transit Bus Operator

Unifi
04.2023 - Current

CMV Instructor

Georgia Piedmont Technical
03.2023 - 08.2023

Commercial Truck Driver

Keytransport Services
01.2022 - 04.2024

Sanitation Driver

Dekalb County Government
09.2021 - 03.2023

Professional Bus Operator

MARTA
04.2019 - 07.2021

Bus Driver

Dekalb County School District
12.2016 - 03.2019

Security Officer

Secur America
02.2016 - 12.2016

Server

The Regency House Sever
02.2015 - 11.2016

Teacher

Evelyn Redmond Christian Academy
10.2014 - 01.2015

Sales Associate

Last Chance
09.2014 - 10.2014

Call Center Representative

Koolsmiles Dentistry
01.2013 - 07.2014

College Forklift Training & Certification -

Atlanta Technical

Certification - Medium-to-Heavy Vehicle And Truck Technology

Atlanta Technical College

Assistant Diploma -

Atlanta Technical College

Diploma -

Columbia High School

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Brittney Parker