Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
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Brittney Parker

Herriman,UT

Summary

Detail-oriented and highly motivated professional seeking a position that offers opportunities for growth and advancement.

Professional in title industry, with proven track record of managing title documentation efficiently and accurately. Known for reliability and adaptability, consistently meeting deadlines and supporting team goals. Expertise in title research and document preparation, combined with proactive approach to problem-solving.

Overview

2023
2023
years of professional experience
1
1
Certification

Work History

Title Assistant / Admin Support

Capstone Title & Escrow Inc.
06.2017 - 12.2022
  • Handled high-volume calls, scheduled appointments for closings, addressed invoices, scheduled shipments, and organized incoming mail/bills to be processed.
  • Collaborate both virtually and in person in a fast-paced, high-volume, high consequence environment, consistently driving results.
  • Improved client satisfaction by addressing inquiries promptly and providing clear information regarding title services.
  • Skillfully prepare, review, and distribute essential documents, including deeds, title reports, and settlement statements, ensuring full compliance with state and local government regulations.
  • Handle sensitive information and paperwork with accuracy and confidentiality. Avoiding errors that could lead to complications or delays in the closing process.
  • Regularly engage with clients, real estate agents, and lenders to provide timely updates, ensuring the highest level of customer satisfaction and maintaining strong professional relationships, managed client communications.
  • Managed title searches and researched property records to verify ownership and encumbrances.
  • Collaborated with team members to streamline processes, enhancing overall operational efficiency.

Customer Service Desk Cashier

Smith’s Food & Drug | Maverik | Other Roles
2012 - 01.2017
  • Managed night crew (Smith’s), trained bakers (Maverik), maintained team effectively.
  • Maintained in-depth knowledge of products and services to provide accurate information to customers.
  • Identified potential sales opportunities during interactions, effectively upselling products, and services when appropriate.
  • Maintained accurate cash drawer balances through diligent counting and reconciliation.
  • Resolved customer complaints effectively, fostering positive relationships and repeat business.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Met customer service goals and exceeded customer expectations.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Demonstrated versatility by cross-training in various departments throughout the store when required.
  • Upheld strict adherence to store policies and regulations, minimizing potential financial discrepancies.

Education

GED -

Jordan High School
11.2004

Skills

  • Experienced in administrative support
  • Proficient in MS Office and Google Workspace
  • Data entry accuracy
  • Proficient in navigating local government systems in Utah and Salt Lake County
  • Strong multitasking and communication abilities
  • Professionalism and ethics
  • Approachable professional attitude
  • Quickly adjusting to change
  • Prioritization and scheduling expertise
  • Strong relationship-building abilities
  • Effective document assessment skills

Certification

  • Certified Notary Public in the State of Utah
  • Certified Escrow Officer in the State of Utah (in-active eligible for reactivation)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The best way out is always through.
Robert Frost

Timeline

Title Assistant / Admin Support

Capstone Title & Escrow Inc.
06.2017 - 12.2022

GED -

Jordan High School

Customer Service Desk Cashier

Smith’s Food & Drug | Maverik | Other Roles
2012 - 01.2017

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