Brittney Quesinberry
Stuart,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Nurse Technician
Twin County Regional Hospital
Galax, VA
02.2024 - 05.2024
- Provided emotional support to patients and their families.
- Performed vital sign measurements including pulse rate, temperature, blood pressure and respiration.
- Collected specimens for laboratory testing.
- Observed patients' physical condition and reported changes to nursing staff.
- Maintained accurate records of patient care services provided in accordance with hospital policies.
- Monitored inventory levels of medical supplies in assigned areas and restocked when necessary.
- Answered call lights promptly to respond to patient needs in a timely manner.
- Assisted physicians during examinations, treatments and diagnostic tests as required.
- Maintained a safe environment by adhering to infection control protocols and safety standards.
- Assisted with transferring patients from beds to wheelchairs or strhers using proper techniques.
- Ensured all patient information was kept confidential according to HIPAA regulations.
- Conducted regular rounds throughout the unit to check on patients' comfort level.
- Responded quickly to emergency situations in accordance with established protocols.
CNA
Carilion
Radford, VA
06.2023 - 09.2023
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Medical Records Coordinator
Skyline Nursing Center
Floyd, VA
10.2020 - 03.2023
- Scanned medical charts handled requests
- Developed and maintained clear policies for every step of medical record creation, validation, and filing.
- Reviewed patient charts for accuracy in accordance with HIPAA regulations.
- Arranged and managed medical record filing, retrieval, and transfers per established guidelines.
- Evaluated the quality and integrity of electronic chart data.
- Maintained patient confidentiality by ensuring secure storage and retrieval of medical records.
- Scanned incoming documentation.
Receptionist/ Personal Care Assistant
skyline nursing and rehab
Floyd, VA
11.2020 - 10.2022
- Answer phones, greet guest, render personal care to residents
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Sorted incoming mail and directed to correct personnel each day.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated daily log book with information about visitors entering the premises.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Cafeteria Worker
Patrick County Public Schools
Stuart, VA
04.2019 - 08.2020
- Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
- Prepared food according to recipe instructions to manage regular school meals.
- Followed guidelines for safe serving, appropriate temperatures and proper presentation.
Warehouse Associate
Adecco
Martinsville, VA
08.2019 - 02.2020
- Scanned items repackaged items
Childcare Provider
Kings Academy
Martinsville, VA
03.2013 - 07.2013
- Provide care for children under two years of age
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Sanitized toys and tables to maintain clean, safe environment.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Maintained daily records of activities, behaviors, meals, and naps.
Registrar
danville regional medical center
Danville, VA
01.2013 - 03.2013
- Registered patients to the emergency room
Cashier
walmart
Stuart, VA
08.2010 - 02.2011
- Respond to questions and giving assistance while processing transactions, operated cash register
Customer Service Representative
results
Stuart, VA
10.2007 - 09.2010
- Handled inbound calls for lg electronics
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Customer Service Representative
startek
Collinsville, VA
11.2009 - 06.2010
- Handled inbound calls for AT&T, answered inquiries on billing and phones
Education
High School Diploma -
Patrick County High School
Stuart, VA05-2007
Skills
- Toddler Care
- Infant Care
- Childcare
- Nursing
- Vital Signs
- Meal Preparation
- Office experience
- Office management
- Front desk
- Multi-line phone systems
- Data entry
- Typing
- Phone etiquette
- Customer service
- Medical terminology
- Medical records
- Basic Life Support
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
Certification
- CNA, 04/01/16, 04/01/18 07/2023
- Personal Care Assistant, 02/01/21, Present, render care to residents
Timeline
Nurse Technician
Twin County Regional Hospital
02.2024 - 05.2024
CNA
Carilion
06.2023 - 09.2023
Receptionist/ Personal Care Assistant
skyline nursing and rehab
11.2020 - 10.2022
Medical Records Coordinator
Skyline Nursing Center
10.2020 - 03.2023
Warehouse Associate
Adecco
08.2019 - 02.2020
Cafeteria Worker
Patrick County Public Schools
04.2019 - 08.2020
Childcare Provider
Kings Academy
03.2013 - 07.2013
Registrar
danville regional medical center
01.2013 - 03.2013
Cashier
walmart
08.2010 - 02.2011
Customer Service Representative
startek
11.2009 - 06.2010
Customer Service Representative
results
10.2007 - 09.2010
High School Diploma -
Patrick County High School
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