Brittney Ramage
Pontiac,MI
Summary
Accomplished Restoration Technician with expertise in water damage restoration and risk management at Conress. Demonstrated proficiency in equipment operation and team collaboration, enhancing project efficiency by 20%. Skilled in client communication and process improvement, ensuring high-quality outcomes and customer satisfaction. Proven ability to adapt and excel in dynamic environments.
Knowledgeable technicians with hands-on background in restoring contents and properties impacted by water, fire, and mold. Leveraged technical skills to successfully complete numerous restoration projects, ensuring high-quality results. Demonstrated expertise in using specialized equipment and maintaining safety protocols.
Professional restoration specialist well-prepared for demands of this role. Experienced in water and fire damage restoration, mold remediation, and structural drying. Known for strong team collaboration, adaptability, and focus on achieving results. Skilled in utilizing industry-standard equipment and techniques to ensure efficient and thorough restoration. Reliable and flexible, ensuring consistent high-quality outcomes.
Restoration professional with proven ability to manage and execute complex restoration projects. Adept in deploying industry-standard techniques to restore properties to their original state. Focused on team collaboration and delivering high-quality results, while being flexible and reliable to meet changing needs. Skilled in using restoration equipment and maintaining safety standards, valued for thoroughness and reliability.
Experienced with property restoration, including water, fire, and mold damage repairs. Utilizes advanced techniques and specialized equipment to ensure efficient project completion. Knowledge of safety protocols and industry standards, consistently delivering dependable and thorough restoration services.
Dependable Restoration Technician with 9 years of experience in providing support to victims of fires, floods and other disasters by helping owners restore properties. Offering expertise in cleaning damaged properties, installing new materials and sanitizing homes. Physically fit and agile to lift over 75 pounds.
Conscientious museum team member with history of success in readying exhibitions and preparing artifacts for display. Systematical inspect, classify and restore items to meet long-term conservation goals. Talented multitasker with organized approach and excellent time management abilities.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
2026
2026
years of professional experience
Work History
Restoration Technician
Conress
- Developed and implemented risk management plans for water treatment plant.
- Utilized SCADA systems to monitor and control plant operations.
- Developed and implemented water treatment plant SOPs to streamline training and operations.
- Monitored SCADA system for problems and adjusted controls to maintain efficiency.
- Maintained proper handling, storage, mixing and application procedures when working with detergents and chemicals.
Driveway Sealer
Royal Sealcoat
Pontiac, MI
04.2018 - Current
- Executed application of sealant products to enhance driveway durability and surface protection.
- Managed operation of sealing equipment with a strong focus on efficiency and safety compliance.
- Facilitated surface preparation by cleaning and repairing cracks before sealing.
- Streamlined work area organization to enhance operational efficiency and ensure safety compliance.
- Facilitated collaboration among team members to ensure timely project completion.
- Facilitated training sessions for new employees on effective sealing techniques and equipment operation.
- Spearheaded process improvements to elevate service quality and boost customer satisfaction.
- Directed inspection processes for completed work, ensuring strict adherence to quality standards prior to client approval.
- Facilitated business expansion through strategic generation of positive word-of-mouth referrals.
- Managed project-related issues by implementing timely resolutions and fostering transparent communication with clients.
- Documented comprehensive records of completed projects, encompassing client information, materials utilized, and project outcomes.
- Oversaw adhesion and curing processes by monitoring weather conditions throughout sealing operations.
- Optimized project efficiency through strategic management of materials, tools, and equipment at each job site.
- Engaged with clients to evaluate driveway requirements and deliver tailored sealing recommendations.
- Streamlined production processes by precisely measuring and mixing sealant products in accordance with manufacturer guidelines.
- Monitored industry trends and advancements in driveway sealer technology to enhance product offerings.
- Optimized project scheduling by coordinating effectively with team members and clients.
- Enhanced company reputation by executing professional communication strategies and addressing client inquiries and concerns promptly.
- Instructed homeowners on driveway maintenance benefits, emphasizing long-term cost savings through preventative measures.
- Exhibited adaptability in overcoming unforeseen challenges during sealing process, implementing innovative solutions while maintaining quality standards.
- Participated in workshops and seminars to enhance product knowledge application and safety procedures.
- Facilitated collaboration among team members by providing support on various tasks.
- Enhanced customer satisfaction by ensuring timely completion of driveway sealing projects.
- Ensured compliance with industry safety standards through diligent equipment inspections and maintenance.
- Executed regular follow-ups with past clients to enhance satisfaction and address potential issues.
- Minimized customer complaints by implementing rigorous surface preparation protocols prior to driveway sealing.
- Strengthened driveway durability through application of premium sealant products and adherence to best practices in application techniques.
- Executed site clearance operations to facilitate asphalt installation.
- Orchestrated traffic management around site locations through strategic signage and effective team communication.
- Facilitated transportation and organization of materials throughout each shift.
- Assessed job requirements and calculated necessary materials for project execution.
- Executed paving and tamping operations using a range of hand and power tools.
- Executed loading and unloading of equipment from trucks to facilitate paving and tamping operations.
- Operated machinery to fill tanks, hoppers, and equipment with paving materials.
- Led collaboration with team members to ensure timely and specification-compliant job completion.
- Executed daily maintenance and safety inspections on paving surfacing and tamping equipment to ensure optimal performance.
- Documented hours worked and material usage to ensure precise record keeping.
- Executed asphalt and gravel distribution at work sites utilizing diverse tools and equipment.
- Evaluated work areas pre- and post-operations to ensure quality standards and job completion.
Snow Plow Driver
Llc
Pontiac, MI
11.2011 - Current
- Managed operation of snow plow equipment to ensure safe and accessible roadways during winter storms.
- Executed comprehensive pre-trip vehicle inspections to uphold safety and compliance standards.
- Analyzed weather conditions to devise effective snow removal strategies.
- Led team coordination to prioritize and execute snow removal tasks efficiently.
- Oversaw meticulous logging of hours worked and materials utilized during operations.
- Facilitated training sessions for new drivers on equipment operation and safety protocols.
- Optimized route management and fuel conservation through implementation of best practices.
- Managed emergency response operations for snow removal services in critical areas.
- Pursued professional development by attending workshops and training sessions focused on snow plow operation and related subjects.
- Enhanced road safety by proactively managing snow and ice removal from designated routes.
- Collaborated with local authorities to manage road closures and detours during extreme weather events.
- Executed strategic route planning and timely snow removal operations.
- Spearheaded environmental stewardship initiatives by implementing eco-friendly deicing materials as needed.
- Executed precise maneuvering techniques to prevent damage to private property during plowing operations.
- Demonstrated exceptional reliability by consistently arriving punctually for shifts, regardless of weather conditions.
- Spearheaded collaboration with fellow drivers to enhance plowing strategies, ensuring maximum efficiency and coverage.
- Implemented fuel-efficient driving techniques to minimize company expenses while operating heavy machinery.
- Fostered positive community relations by engaging in courteous public interactions while on duty.
- Ensured equipment integrity by conducting routine inspections, maintenance, and repairs.
- Ensured adherence to company safety compliance standards, significantly reducing workplace accidents and incidents.
- Mitigated traffic disruptions during snow events by proactively addressing potential hazards.
- Streamlined emergency service response times by ensuring critical routes remained clear of snow and ice.
- Facilitated public event preparation by ensuring parking lots and entryways were free of snow accumulation.
- Facilitated community accessibility during winter months by ensuring well-plowed streets and highways.
- Facilitated regular team meetings to address job-related challenges and explore innovative techniques and equipment for performance enhancement.
- Executed snow removal operations by adapting strategies to diverse weather conditions.
- Facilitated training sessions for new hires on equipment usage and best practices for efficient snow removal processes.
- Executed prompt snow removal operations during and after weather events.
- Oversaw meticulous record-keeping of completed tasks, including hours worked, vehicle mileage logs, and maintenance documentation.
- Implemented application of salt and chemical solutions to surfaces to prevent snow and ice accumulation.
- Managed operations in parking lots, roads, and driveways to address requirements of businesses and residential clients.
- Documented maintenance activities, issues, and hours worked for supervisor review.
- Enforced safety standards to ensure compliance in wet, cold, and windy working conditions.
- Oversaw maintenance of assigned vehicles and equipment to ensure optimal performance.
- Oversaw buildup monitoring at designated sites to facilitate effective snow removal planning.
- Executed snow collection and transportation to designated local areas.
- Executed operation of snow plow to ensure safe travel for local citizens.
- Executed pothole repairs and enhanced surface smoothness to ensure safe driving conditions.
- Managed traffic flow in high-volume areas during roadwork projects and repairs.
- Deployed flags to alert motorists of hazards, obstacles, and workers in proximity.
- Executed pavement repair by efficiently dumping, spreading, and tamping asphalt to ensure safe travel.
- Executed prompt repairs on signs and fences to enhance safety and prevent accidents.
- Executed snow and ice removal operations from roadways following storms to ensure safe transportation routes.
- Directed transport crews operating snow removers and street sweepers in alignment with work demands.
- Executed roadside landscaping initiatives through efficient mowing, weed removal, and strategic plantings.
Water Restoration Technician
Servpro of Ferndale
Ferndale, MI
02.2019 - 04.2023
- Facilitated project success through meticulous documentation of job progress, expenses, and client communications.
- Drove business growth by actively participating in local trade shows and community events to showcase company expertise.
- Ensured compliance with EPA and OSHA regulations to maintain workplace safety standards.
- Managed operation of front-end loaders, forklifts, and slakers to ensure efficient workflow.
- Executed regular inspections to ensure adherence to safety and environmental regulations.
- Conducted collection of water samples for testing alkalinity, hardness, and residual levels.
- Oversaw water quality monitoring and adjusted chemical dosages to ensure compliance with regulatory standards.
- Oversaw water production processes and conducted tests on water samples to ensure quality and safety standards.
- Compiled and analyzed reports and documentation to enhance plant operations.
- Administered chemical disinfection of water using precise concentrations of ammonia and chlorine.
- Analyzed data to identify trends and implement solutions for operational challenges.
- Protected client properties from additional damage by securing affected areas with tarps, boards, and other suitable methods upon arrival at job sites.
- Elevated team performance by implementing regular training sessions on industry best practices for water damage mitigation and restoration.
- Enhanced customer confidence by delivering clear and timely communication regarding project timelines and expected outcomes.
- Optimized operational efficiency by prioritizing tasks during large-scale commercial water losses, coordinating multiple technicians simultaneously.
- Executed comprehensive water damage assessments to identify restoration requirements.
- Facilitated collaboration among team members to uphold safety standards and protocols.
- Oversaw inventory management of restoration supplies and equipment to enhance operational efficiency.
- Instructed clients on preventive strategies to minimize future water damage risks during consultations.
- Facilitated training sessions for new technicians on equipment usage, safety protocols, and restoration procedures.
- Executed process enhancements to optimize service delivery and elevate client satisfaction.
- Collaborated with insurance adjusters to enhance claims processing efficiency.
- Mitigated property loss by swiftly responding to emergency calls and conducting thorough assessments of water damage.
- Executed identification and removal of mold growth to mitigate potential health hazards during water damage cleanup processes.
- Ensured compliance with OSHA safety regulations to promote a secure working environment during restoration tasks.
- Enhanced company reputation by consistently presenting a professional appearance and demeanor during interactions with clients, insurance adjusters, and stakeholders in the restoration process.
- Facilitated collaboration with insurance adjusters to streamline claims processing for clients impacted by water damage incidents.
- Achieved and surpassed company revenue targets by meticulously managing each phase of the restoration process.
- Enhanced expertise in water damage restoration through ongoing education and training in advanced techniques and equipment utilization.
- Enhanced job efficiency by ensuring a consistently clean and organized work environment during restoration projects.
- Enhanced client satisfaction through prompt and effective water restoration services.
- Cultivated robust client relationships, driving repeat business and generating referrals.
- Elevated service quality by adhering to EPA guidelines in hazardous material management during water extraction procedures.
- Facilitated client satisfaction by conducting post-restoration follow-ups to address concerns and inquiries regarding completed work.
- Executed routine maintenance and repairs on water-treatment plant equipment to ensure operational efficiency.
- Executed thorough cleaning of bathrooms, including trash disposal, countertop wiping, and sanitization of toilets, sinks, and bathtubs.
- Facilitated training programs for new employees on safe and efficient water-treatment plant operations.
- Maintained cleanliness and functionality of restroom facilities.
- Oversaw and coordinated cleaning appointment scheduling based on client preferences and availability.
- Executed polishing of hard surface floors utilizing both powered and manual equipment.
- Managed waste collection and disposal operations efficiently.
- Executed comprehensive sweeping, scrubbing, and mopping of hardwood, laminate, and tiled floors throughout facility.
- Executed thorough cleaning of glass surfaces and mirrors to ensure professional and pristine appearances in public and employee areas.
Brendels Septic
Brendels
White Lake, MI
02.2020 - 09.2021
- Demonstrated self-motivation and accountability in all tasks undertaken.
- Thrived in dynamic, high-pressure environments to ensure operational efficiency.
- Demonstrated ability to operate autonomously while contributing effectively within team settings.
- Demonstrated capacity to rapidly acquire new skills and adjust to evolving environments.
- Demonstrated exceptional verbal and written communication abilities.
- Collaborated effectively within a team environment to deliver support and guidance.
- Exhibited respect, friendliness, and a proactive approach to assisting colleagues and clients.
- Facilitated daily operations by collaborating effectively with all team members.
- Demonstrated enthusiasm for acquiring new knowledge and fostering personal growth.
- Adapted to flexible scheduling by working night, weekend, and holiday shifts.
- Optimized time management strategies to ensure timely completion of all tasks.
- Demonstrated exceptional organizational skills and meticulous attention to detail in all tasks.
- Ensured meticulous attention to detail in assignment completion.
- Applied critical thinking to analyze complex problems, evaluate potential solutions, and make informed decisions.
- Enhanced communication skills by engaging in regular interactions with diverse individuals.
- Demonstrated adaptability and proficiency in rapidly acquiring new concepts and skills.
- Mastered and integrated new technology and software applications with agility.
- Demonstrated ability to thrive under tight deadlines in a dynamic work environment.
- Cultivated and sustained professional relationships through effective communication and collaboration.
- Exhibited exceptional organizational and time management skills in overseeing multiple projects.
Water Restoration Technician
Servpro of Auburn Hills
Auburn Hills Mi
04.2017 - 01.2019
- Conducted thorough water damage assessments to determine necessary restoration actions.
- Oversaw operation of specialized equipment to optimize water extraction and drying processes.
- Fostered collaboration among team members to ensure adherence to safety standards and protocols.
- Directed inventory management of restoration supplies and equipment to optimize operational efficiency.
- Guided clients in implementing preventive strategies to mitigate future water damage risks.
- Facilitated collaboration with insurance adjusters to optimize claims processing efficiency.
- Executed rapid response to emergency calls, effectively mitigating property loss through comprehensive water damage assessments.
- Implemented identification and removal of mold growth to ensure safety during water damage cleanup operations.
- Enforced OSHA safety regulations to uphold a secure working environment during restoration tasks.
- Cultivated enhanced company reputation through consistent professional appearance and demeanor during client, insurance adjuster, and stakeholder interactions in the restoration process.
- Secured client properties from further damage by implementing protective measures, including tarps and boards, upon arrival at job sites.
- Spearheaded collaboration with insurance adjusters to expedite claims processing for clients affected by water damage incidents.
- Directed restoration process phases to consistently exceed company revenue targets.
- Cultivated advanced expertise in water damage restoration techniques and equipment through continuous education and training.
- Enhanced team performance through implementation of regular training sessions focused on industry best practices for water damage mitigation and restoration.
- Cultivated customer confidence through clear and timely communication of project timelines and expected outcomes.
- Optimized job efficiency by maintaining a consistently clean and organized work environment during restoration projects.
- Elevated client satisfaction by delivering prompt and effective water restoration services.
- Fostered strong client relationships, enhancing repeat business and generating referrals for new projects.
- Performed routine maintenance and repairs on water-treatment plant equipment to uphold operational efficiency.
- Oversaw waste collection and disposal operations to ensure efficiency and compliance.
- Operated powered and manual equipment to execute polishing of hard surface floors.
- Performed comprehensive cleaning of glass surfaces and mirrors to elevate professional ambiance in public and employee spaces.
- Conducted thorough sweeping, scrubbing, and mopping of hardwood laminate and tiled floors across facility daily.
- Conducted training sessions for new technicians on equipment usage, safety protocols, and restoration procedures.
- Implemented process enhancements to optimize service delivery.
- Streamlined operational efficiency by prioritizing tasks during large-scale commercial water loss events involving multiple technicians.
- Enhanced service quality by strictly following EPA guidelines in hazardous material management during water extraction procedures.
- Enhanced client satisfaction through proactive post-restoration follow-ups addressing concerns and inquiries regarding completed work.
- Executed comprehensive water damage assessments to identify restoration requirements.
- Managed operation of specialized equipment for efficient water extraction and drying processes.
- Facilitated team collaboration to uphold safety standards and protocols.
- Oversaw inventory management of restoration supplies and equipment to enhance operational efficiency.
- Instructed clients on preventive strategies to minimize future water damage risks during consultations.
- Facilitated training sessions for new technicians on equipment usage, safety protocols, and restoration procedures.
- Executed process enhancements to optimize service delivery and elevate client satisfaction.
- Collaborated with insurance adjusters to enhance claims processing efficiency.
- Mitigated property loss by swiftly responding to emergency calls and conducting thorough assessments of water damage.
- Executed identification and removal of mold growth to mitigate health hazards during water damage cleanup processes.
- Ensured compliance with OSHA safety regulations to promote a secure working environment during restoration tasks.
- Enhanced company reputation by consistently presenting a professional appearance and demeanor during interactions with clients, insurance adjusters, and stakeholders in the restoration process.
- Facilitated collaboration with insurance adjusters to streamline claims processing for clients impacted by water damage incidents.
- Achieved and surpassed company revenue targets by meticulously managing each phase of the restoration process.
- Enhanced expertise in water damage restoration through ongoing education and training in advanced techniques and equipment utilization.
- Enhanced job efficiency by ensuring a consistently clean and organized work environment during restoration projects.
- Enhanced client satisfaction through prompt and effective water restoration services.
- Cultivated robust client relationships, driving repeat business and generating referrals for new projects.
- Elevated service quality by adhering to EPA guidelines in hazardous material management during water extraction procedures.
- Facilitated client satisfaction by conducting post-restoration follow-ups to address concerns and inquiries regarding completed work.
- Executed routine maintenance and repairs on water-treatment plant equipment to ensure operational efficiency.
- Facilitated training programs for new employees on safe and efficient water-treatment plant operations.
- Executed thorough cleaning of bathrooms, including trash disposal, countertop wiping, and sanitization of toilets, sinks, and bathtubs.
- Maintained cleanliness and functionality of restroom facilities.
- Oversaw and coordinated cleaning appointment scheduling based on client preferences and availability.
- Executed polishing of hard surface floors utilizing both powered and manual equipment.
- Managed waste collection and disposal operations efficiently.
- Executed comprehensive sweeping, scrubbing, and mopping of hardwood, laminate, and tiled floors throughout facility on a daily basis.
- Executed thorough cleaning of glass surfaces and mirrors to enhance professional appearance of public and employee areas.
Skills
Project management
Team collaboration
Equipment operation
Safety compliance
Quality assurance
Client communication
Process improvement
Water damage assessment
Technical documentation
Inventory management
Training facilitation
Risk management
Emergency response
Environmental compliance
Water damage restoration
Sewage cleanup
Structure tear-down
OSHA compliance
Water damage assignments
Preventive care
Fire assignments
Fire damage restoration
Air scrubbing
Air mover usage
Trauma scene cleanup
Innovative restoration methods
Moisture detection
Manual hand tools operations
Emergency Board-up
Structural drying techniques
Pack-out services
Content cleaning
Personal protective equipment
Debris removal
Carpet cleaning
Accurate estimates
Accurate measurements
Odor control
Project estimation
Mold remediation
Upholstery cleaning
Component fabrication
Thermal imaging
Location assessment
Smoke removal
Restoration planning
Biohazard cleanup
Company truck maintenance
Job estimation
Item inspection
Large restoration projects
Dehumidification equipment
Extraction equipment
Power tools operations
Documentation and reporting
Disaster recovery
Photography
Multitasking capacity
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Organizational skills
Active listening
Effective communication
Adaptability and flexibility
Decision-making
Inspection skills
Relationship building
Cultural understanding
Documentation skills
Team building
Task prioritization
Self motivation
Interpersonal skills
Analytical thinking
Documentation
Goal setting
Risk assessment
Professionalism
Interpersonal communication
Record keeping
Inventory control
Artistic sensibility
Time management abilities
Continuous improvement
Adaptability
Written communication
Art handling
Organic chemistry
Emergency preparedness
Quality control
Weather monitoring
Technical training
Maintenance procedures
Route optimization
Communication strategies
Hand troweling
Worksite safety
Pavement marking
Power washing
Stain treatment
Chemical handling
Temperature monitoring
Asphalt patching
Weather assessment
Driveway inspection
Material mixing
Pressure spraying
Asphalt application
Squeegee application
Crack repair
Sealcoating techniques
Brush application
Compaction equipment
Shoveling
Site preparation
Asphalt maintenance
Worksite preparation
Site readiness
First aid training
Safety
Materials management
Road construction
Debris collection
Traffic control
Materials organization
Traffic management
Demolition procedures
Surveying
Supervising
Hand tools proficiency
Instruction adherence
Cautious
Raking
Power tools usage
Workplace cleanliness
Site inspection
Tool maintenance
Team coordination
Machine maintenance
GPS navigation
Materials loading
Maintenance knowledge
Repair skills
Equipment safety
Grading techniques
Customer service
Surface preparation
Fire restoration
Carpet restoration
Fire cause determination
Furniture restoration techniques
Restoration work
Friendly, positive attitude
Flexible and adaptable
Dependable and responsible
Critical thinking
Computer skills
Calm under pressure
Organization and time management
Problem resolution
Verbal communication
Process optimization
Communication skills
Training development
Waste management
Safe driving
Strong work ethic
Regulatory compliance
Self-motivation and discipline
Safe driving practices
Dependable and reliable
Transportation safety
Vehicle inspection
Commercial driving
Vehicle inspections
DOT compliance
Long-haul driving
Route planning
GPS and route planning
Vehicle maintenance
Inclement weather driving
Route management
Customer-oriented
Materials transport
Basic computer literacy
Flexible schedule availability
Accurate record keeping
Defensive driving techniques
Delivery scheduling
Logistics planning
Hazardous materials handling
Cargo handling
Route logs
GPS navigation mastery
Shipping and packaging
Loading and unloading
Verbal and written communication
Basic maintenance
Weather awareness
Equipment maintenance
Traffic law knowledge
Multi-stop routing
Load inspection
Truck driving
Map reading
Strategic planning
Budget management
Market research
Documentation management
Training and development
Environmental monitoring
Professional demeanor
Data analysis
Technical support
Content creation
Sales strategy
Customer relations
Timeline
Brendels Septic
Brendels
02.2020 - 09.2021
Water Restoration Technician
Servpro of Ferndale
02.2019 - 04.2023
Driveway Sealer
Royal Sealcoat
04.2018 - Current
Water Restoration Technician
Servpro of Auburn Hills
04.2017 - 01.2019
Snow Plow Driver
Llc
11.2011 - Current
Restoration Technician
Conress