BRITTNEY REED
Los Angeles,CA
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bartender
VIP Lounge
Los Angeles, CA
01.2024 - Current
- Adhered to state regulations regarding serving alcohol responsibly.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Cleansed glasses with sanitizing solution after each use.
- Assisted in setting up the bar for service shift.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Attended regular training sessions to stay updated on new products or trends.
- Resolved customer complaints in a professional manner.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Developed good working relationships with fellow employees through effective communication.
- Provided drink suggestions to customers based on their preferences.
- Greeted customers and provided excellent customer service.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Processed payments accurately and efficiently with POS system.
Preschool Teacher
Motivating Minds Academy
Los Angeles, CA
04.2022 - 08.2024
- Incorporated music, art, games, books, blocks, puzzles into daily instruction.
- Led story time sessions designed to promote literacy skills among young learners.
- Assisted in providing a safe and secure environment for children.
- Organized educational materials and resources to create an engaging learning environment.
- Developed lesson plans that incorporated creative teaching techniques.
- Supervised outdoor playtime while ensuring safety regulations were followed.
- Participated in parent-teacher conferences to discuss academic progress of each child.
- Facilitated group play activities that encouraged collaboration among students.
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Taught children foundational skills in colors, shapes and letters.
Preschool Teacher
Rising Stars Academy
Los Angeles
12.2018 - 04.2022
- Collaborated with fellow teachers on various projects related to curriculum design and implementation.
- Incorporated music, art, games, books, blocks, puzzles into daily instruction.
- Led story time sessions designed to promote literacy skills among young learners.
- Assisted in providing a safe and secure environment for children.
- Organized educational materials and resources to create an engaging learning environment.
- Developed lesson plans that incorporated creative teaching techniques.
- Supervised outdoor playtime while ensuring safety regulations were followed.
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
Human Resources Generalist
human-I-T
Long Beach, CA
12.2016 - 02.2018
- Responsible for employee on-boarding and exits, including preparation and processing of all paperwork, conducting new hire orientations and exit meetings, and liaising with admin services and IT on work space and technology logistics
- Interpret and explain human resources policies, procedures, laws, standards, or regulations
- Recruit and hire employees and process hiring-related paperwork, including Offer Letters
- Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities
- Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns
- Facilitate and help implement key HR initiatives, projects and programs including annual salary planning and bonus process, employee events and programs
- Handle disciplinary actions and conversations, layoffs and terminations
- Compute wages and deductions, and enter data into computers
- Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies
- Compile employee time, production, and payroll data from time sheets and other records
- Process paperwork for new employees and enter employee information into the payroll system.
Office Assistant
Optimal Christian Academy
Compton, CA
07.2014 - 06.2016
- Created student files
- Communicated with students, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
- Opened, sorted, and routed incoming mail, answered correspondence, and prepared outgoing mail
- Processed tuition payments using cash, check, money order, debit/credit
- Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities
- Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
Legal Office Clerk
Law Offices of Korol and Velen
Los Angeles, CA
08.2011 - 09.2013
- Organized and maintained law libraries, documents, and case files
- Answered telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Education
Bartending
ABC Bartending School
Los Angeles, CA04-2020
General Education -
California State University, Northridge
Northridge, CADiploma -
King/Drew Medical Magnet High School
Los Angeles, CAMakeup Artist Certification -
ExpertRating
Los Angeles, CASkills
- Customer Service
- Data Entry
- QuickBooks
- Computer Literate: Microsoft (Excel, Outlook, PowerPoint, Word)
- Type 40 WPM
- 10-Key (Touch)
- Filing (Alpha/Numeric)
- General Office Machines
- Multi-Line Phone
- Payment Processing
- Food Service
- Beverage Preparation
- Menu Memorization
- Health codes compliance
- Bar service preparation
- Maintaining a clean bar
- Customer service expertise
- Cash Register Operation
- Cash and credit transactions
- Complex Problem-Solving
- Handling Difficult Customers
- Courteous
- Staff Management
- ABC regulations
- Excellent judgment
- New Hire Training
- Professional Appearance
- Point of sale systems
- Marketing and sales experience
- Wine and liquor expertise
- Team training and development
- Responsible Alcohol Service
- Safe serving knowledge
Certification
- ABC Bartending Certification
- ServSafe Food Handlers Certification
References
References available upon request.
Timeline
Bartender
VIP Lounge
01.2024 - Current
Preschool Teacher
Motivating Minds Academy
04.2022 - 08.2024
Preschool Teacher
Rising Stars Academy
12.2018 - 04.2022
Human Resources Generalist
human-I-T
12.2016 - 02.2018
Office Assistant
Optimal Christian Academy
07.2014 - 06.2016
Legal Office Clerk
Law Offices of Korol and Velen
08.2011 - 09.2013
Bartending
ABC Bartending School
General Education -
California State University, Northridge
Diploma -
King/Drew Medical Magnet High School
Makeup Artist Certification -
ExpertRating
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