Brittney Rhodes
Houston,Texas
Summary
Dynamic sales professional with a robust background in customer service and sales, adept at leveraging comprehensive product knowledge to drive outstanding results. Expertise in problem-solving and relationship building cultivates strong client connections and enhances customer loyalty, contributing to sustained business growth. Committed to team collaboration and adaptable to evolving market demands, consistently achieving sales targets and delivering exceptional customer experiences. A diverse career spanning sales, pharmaceuticals, and logistics underscores adaptability and a proven ability to thrive in various environments.
Overview
6
6
years of professional experience
Work History
Mobile Sales Associate
T-Mobile
Houston, Tx
10.2024 - Current
- Current leader in sales storewide.
- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
- Trained new sales agents on effective sales techniques and company policies.
- Implemented targeted marketing strategies to increase lead generation and conversion rates.
- Managing and Servicing 20+ Customers Daily
Inventory Control Logistics Lead
Area52HTX
Houston, TX
10.2024 - 10.2025
- Oversaw inventory management processes of 50-100 items per day, ensuring accuracy and compliance with company standards.
- Streamlined logistics operations through process improvement initiatives, enhancing workflow efficiency.
- Mentored team members in best practices for inventory control and logistics management.
- Developed and implemented training programs to elevate staff performance and operational knowledge.
Pharmacy Technician
CVS Pharmacy
Houston, Tx
05.2020 - 10.2023
- Head of COVID-19 testing operations
- Coordinated pick-up and delivery of express mail services.
- Collaborated with healthcare professionals to enhance patient care through effective medication management.
- Assisted in resolving customer inquiries, delivering exceptional service and support.
- Managed day-to-day front counter operations for a busy pharmacy setting
- Supervised 3 phone lines and facilitated over 50+ calls/day with patients, doctors and insurance providers
- Maintained and organized a clean professional workspace
- Filled/refilled prescriptions
- Supervised inventory management, optimizing stock levels and minimizing discrepancies.
Education
No Degree - Psycology
Saint Leo University
Saint Leo, FLNo Degree - Psycology
Lone Star College
Houston, TXSkills
- Fluent in Spanish and English
- Able to work independently or as a team
- GWAM: 60
- Teamwork and collaboration
- Friendly and helpful
- Customer service
- Honest and dependable
- Creative thinking
- Active listening
- Verbal and written communication
- Positive customer engagement
- Goal driven
- Store operations
- Inventory and stocking
- Engaging with diverse customers
- Product knowledge
- Interpersonal skills
- Client relationship building
- Brand awareness
- Familiar with Microsoft Office and RxNet
- Efficient oral and written communication skills
- Multitasking
- Adapt quickly to new environments
- Dedicated professional in giving the best customer service
Accomplishments
- Top 4,500 Sales Associates in the Nation
- Maintained Top Sales Associate throughout the Store December 2025 -February 2026
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Mobile Sales Associate
T-Mobile
10.2024 - Current
Inventory Control Logistics Lead
Area52HTX
10.2024 - 10.2025
Pharmacy Technician
CVS Pharmacy
05.2020 - 10.2023
No Degree - Psycology
Saint Leo University
No Degree - Psycology
Lone Star College