Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittney Roberts

Lancaster,CA

Summary

My Objective when looking for a job, is building more on customer service i feel even if we've worked a many places where the first parity is customers experience when coming into a store or amusement park there is still improvement that can be made and that's what im looking for when applying to jobs. Building different skills and improving the ones i already have im work authentic and i have the mindset of getting my daily task done on time. Keeping teamwork into the thought process of it all. As well as patient and fast. Most of all safe keeping in mind that everything needs to be clean and sterilized for work.

Overview

3
3
years of professional experience

Work History

Hostess

Applebee's Neighborhood Grill & Bar
04.2024 - Current
  • Enhanced customer experiences by efficiently managing reservations and seating arrangements.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

OGP

Walmart
02.2023 - 09.2023
  • Online shopping and ensuring customer satisfaction with their orders
  • Organizing and categorizing food items
  • Addressing customer concerns and providing detailed product information.

SALES ASSOCIATE

A and Z Marketing
03.2022 - 09.2022
  • Assisting customers with purchases, resolving problems, and maintaining product knowledge
  • Attending team meetings and implementing sales strategies.

CULINARY

Six Flags Magic Mountain
06.2021 - 08.2022
  • Utilizing customer feedback to improve food quality
  • Managing inventory and ordering supplies
  • Supervising staff during catering events
  • Maintaining cleanliness and equipment functionality.

Education

High School Diploma -

Eastside High School
Lancaster, CA
06.2022

Skills

  • Team Meetings
  • Customer Satisfaction
  • Computer Skills
  • Task Prioritization
  • Critical Thinking
  • Cleaning and sanitation
  • Menu Memorization
  • Table Bussing
  • Effective Multitasking
  • Guest Seating
  • Customer Service
  • Teamwork and Collaboration

Timeline

Hostess

Applebee's Neighborhood Grill & Bar
04.2024 - Current

OGP

Walmart
02.2023 - 09.2023

SALES ASSOCIATE

A and Z Marketing
03.2022 - 09.2022

CULINARY

Six Flags Magic Mountain
06.2021 - 08.2022

High School Diploma -

Eastside High School
Brittney Roberts