Brittney Roberts
Kirkville
Summary
Detail-oriented professional with over 10 years of experience in staffing and the medical field, emphasizing team collaboration and results-driven outcomes. Proven expertise in managing end-to-end staffing processes, ensuring optimal placements that align with organizational needs. Adaptability to changing demands is complemented by a commitment to providing reliable support to colleagues. Recognized for strong leadership abilities, effective communication skills, and strategic problem-solving capabilities that drive meaningful contributions and advance organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Staffing Scheduler
Loretto PACE CNY-Syracuse, NY
Syracuse, NY
05.2023 - Current
- Utilized scheduling software to input employee availability, time-off requests, and shift preferences
- Investigated and resolved any discrepancies or issues related to the schedule (e.g. overlapping shifts)
- Developed and maintained scheduling systems to enhance operational efficiency and reduce conflicts.
- Served as a subject matter expert on scheduling software/systems, providing guidance/troubleshooting support to users within the department.
- Established and maintained strong working relationships with both staff members and participants.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained confidentiality of sensitive information (e.g., personal data, medical records) when handling scheduling-related tasks
- Prioritized tasks according to strategic importance, ensuring that critical tasks were met on time.
Assistant Lead School Cafeteria Worker
Chartwells K12-Syracuse, NY
Syracuse, NY
08.2022 - 10.2023
- Prepared and served nutritious meals to students in accordance with school guidelines
- Assisted in the preparation of special meals for students with allergies or specific dietary restrictions
- Operated cash register accurately, handling transactions and providing excellent customer service to students and staff
- Followed portion control guidelines when serving meals, minimizing waste while meeting student's nutritional needs
- Maintained a clean dining area by promptly clearing tables, wiping surfaces, and sweeping floors during meal times
- Supported special events such as holiday celebrations or themed lunches by assisting in decorations setup or coordinating additional menu items
- Trained new staff on food handling procedures and kitchen operations.
- Maintained accurate records of daily sales transactions and meal counts for reporting purposes
- Maintained positive relationships with students, staff, and parents through friendly and attentive customer service
- Streamlined menu planning process by collaborating with nutritionists to meet dietary guidelines.
Dental Assistant
Endodontic Associate
07.2021 - 03.2022
- Maintained accurate patient records and updated treatment plans consistently.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Took dental images following strict patient protection rules, applying lead aprons.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
Education
Associate Degree - Medical Assisting
WEST VIRGINIA JUNIOR COLLEGE
Bridgeport, WV06.2016
Skills
- Computer skills
- Attention to detail
- Strong work ethic
- Effective multitasking
- Problem-solving
- Strategic planning
- Process improvement
- Microsoft outlook, word, and Excel
Certification
- Medical Assistant July 2016 to July 2022
- CPR Certification
Timeline
Staffing Scheduler
Loretto PACE CNY-Syracuse, NY
05.2023 - Current
Assistant Lead School Cafeteria Worker
Chartwells K12-Syracuse, NY
08.2022 - 10.2023
Dental Assistant
Endodontic Associate
07.2021 - 03.2022
Associate Degree - Medical Assisting
WEST VIRGINIA JUNIOR COLLEGE