Brittney Rucker
Los Angeles,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level operational position in luxury retail environment. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Operations
MAJE
04.2022 - Current
- Receipt and processing of shipments.
- Store to store transfers.
- Visual merchandising rollouts.
- Inventory
- Markdowns
- RTV's
- Asset protection
- Stockroom and selling floor maintenance
- Participation in the selling process as needed.
- Performance of other duties as assigned.
Operations Associate
Louis Vuitton - LVMH
11.2020 - 12.2021
- Solved problems timely and effectively, ensuring customer satisfaction.
- Responded to inquiries from callers seeking information.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Monthly inventory cycle counts
- After Sales client experience
- Daily shipment incoming and outgoing
- EOD closing duties
Sales Consultant
Stella McCartney
11.2018 - 11.2020
- Provided excellent service through responsibility to service values and standards.
- Demonstrated knowledge and understanding of different sales techniques. For example cross-selling to drive sales and KPI's
- Maintained understanding of current trends, products and collections Ensuring that clients are informed and aware.
- Handling customer complaints, seeking assistance where necessary, ensuring issues are resolved with great satisfaction to customer and company.
- Supported store with cycle counts and during bi annual inventories.
- Processing shipment and transfers.
- Open and closing duties.
Key Holder
Sandro
04.2018 - 11.2018
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Maintained all visual and merchandising standards, as well as other operational duties.
- Provided a personalized client experience.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Sales Associate
Zadig & Voltaire
02.2018 - 03.2018
- Personalized customer experience by selecting range of products.
- Maintained stockroom and help process deliveries.
- Client outreach
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
Assistant 5th Avenue Club
Saks Fifth Avenue
08.2017 - 02.2018
- Taken initiative to seek out responsibilities and follows through on all projects and tasks.
- Acts as liaison between client and consultants.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Successful working within tight deadlines and fast-paced atmosphere.
Seasonal Sales Associate
Good American
12.2017 - 01.2018
- Recommended merchandise based on product knowledge in client preferences.
- Assisted in maintaining visual merchandise presentation standards on selling floor.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Processed product returns and assisted customers with other selections.
SR.Sales Associate
Coach
08.2016 - 08.2017
- Demonstrated and consistently role modeled Coaches modern luxury behavior.
- Achieved and exceeded sales goals by converting traffic and clientele.
- Open and closed store.
- Handled back of house duties as far as store transfers, processed shipment and fulfilled orders.
- Maintained floor visuals
Sales Associate/Operations
Saks 5th Avenue
06.2015 - 08.2016
- Maintained high performance truck check-in standards by receiving and processing all merchandise.
- Delivered merchandise to departments and placed according to visual directives and replenished product as needed.
- Expedited merchandise transfers, customer send sales and RTV's with urgency.
- Cash wrap duties, checking out customers as needed.
- Opened and closed register.
- Assisted customer in finding product or questions and concerns.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Support
Tory Burch
06.2014 - 06.2015
- Supported front of house and back house operations.
- Acted as greeter, runner, cashier answering phones.
- Understanding of executing operational policies and procedures.
- Packing, unpacking shipment and organizing stockroom to support product flow and smooth running of store.
Education
Associate of Arts - Visual Communication
FIDM/Fashion Institute of Design & Merchandising
Irvine, CAHigh School Diploma -
Golden Valley High School
Santa Clarita, CA06.2007
Skills
- Highly organized with great attention to detail and follows through
- Professional in appearance and strong work ethic
- High-Pressure Environments
- Flexible able and willing to learn new things
- Provide friendly advice to diverse clientele
- Equally skilled working independently as member of team
Timeline
Operations
MAJE
04.2022 - Current
Operations Associate
Louis Vuitton - LVMH
11.2020 - 12.2021
Sales Consultant
Stella McCartney
11.2018 - 11.2020
Key Holder
Sandro
04.2018 - 11.2018
Sales Associate
Zadig & Voltaire
02.2018 - 03.2018
Seasonal Sales Associate
Good American
12.2017 - 01.2018
Assistant 5th Avenue Club
Saks Fifth Avenue
08.2017 - 02.2018
SR.Sales Associate
Coach
08.2016 - 08.2017
Sales Associate/Operations
Saks 5th Avenue
06.2015 - 08.2016
Sales Support
Tory Burch
06.2014 - 06.2015
Associate of Arts - Visual Communication
FIDM/Fashion Institute of Design & Merchandising
High School Diploma -
Golden Valley High School
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