Professional Summary
Overview
Work History
Education
Skills
Timeline

Brittney Sanders

Home Depot
Bound Brook,United States
6
years of professional experience

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Work History

Garden State Science and Technology Institute

2 Years 4 Months
Externship Coodinator / Adminstrative | 06.2024 - Current
  • Coordinated externship placements by aligning student career goals with employer needs to strengthen placement success.
  • Developed and maintained partnerships with local businesses for effective externship opportunities.
  • Facilitated orientation sessions for students, ensuring understanding of program requirements and expectations.
  • Reviewed student applications, effectively matching skills with appropriate externship roles to optimize student experiences.
  • Implemented tracking systems to monitor student progress and feedback in alignment with program expectations.
  • Provided guidance and support to students throughout the externship experience to enhance learning outcomes..

Customer Service Representative

5 Years 7 Months
Home Depot | 03.2021 - Current
  • Helped a large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Supported daily customer service operations by assisting high-volume customers while maintaining positive attitude to sustain customer satisfaction.
  • Developed and implemented customer service initiatives that reduced wait times.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Resolved customer inquiries regarding orders, returns, and product availability with accurate service desk support.
  • Processed POS transactions, exchanges, and refunds while maintaining policy compliance and payment accuracy.

Education

High School Diploma

Union High School | Union, NJ | 06-2007

Skills

Project management
Customer engagement
Effective time management
Problem-solving
Adaptability to change
Computer skills
Collaborative teamwork
Collaborative skills
Career counseling

Timeline

Garden State Science and Technology Institute

Externship Coodinator / Adminstrative
06.2024 - CurrentRead More

Customer Service Representative

Home Depot
03.2021 - CurrentRead More

Union High School

High School Diploma
Read More

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Brittney Sanders