Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

BRITTNEY SAVAGE

Nesconset

Summary

Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating a positive shopping experience and optimizing store performance.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Store Manager

SalonCentric
09.2019 - Current
  • Direct all facets of store operations in a fast-paced, high-volume beauty supply environment, driving consistent sales growth and customer satisfaction.
  • Mentor and manage a team of retail professionals, implementing training programs that improve team performance and retention.
  • Streamline inventory control processes and visual merchandising strategies, reducing shrink and increasing profitability.
  • Consistently recognized for exceeding monthly sales goals and elevating brand presence in the local market.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Co-Manager

Tillys
03.2018 - 09.2019
  • Managed daily operations, staffing, and sales initiatives for a leading youth apparel retailer.
  • Oversaw merchandising standards and visual layouts to optimize seasonal campaigns and drive revenue.
  • Trained and onboarded new team members, reinforcing service standards and operational procedures.
  • Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
  • Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
  • Collaborated with Store Manager to develop promotional strategies that effectively attracted new customers and increased foot traffic.

Assistant Store Manager

Claire’s
08.2017 - 03.2018
  • Supported store leadership with scheduling, opening/closing duties, and team supervision.
  • Enhanced guest experience by maintaining a well-merchandised, welcoming shopping environment.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.

Stockroom Manager

American Eagle Outfitters
08.2010 - 08.2017
  • Led stockroom organization and inventory intake processes to support seamless store operations.
  • Collaborated with visual team to ensure sales floor was consistently stocked with in-demand merchandise.
  • Conducted regular performance reviews, providing constructive feedback to team members for continuous improvement.
  • Leveraged advanced technology solutions for improved inventory control and tracking systems, enabling real-time visibility of stock levels at all times.
  • Optimized warehouse layout for easy access and efficient movement of goods, increasing overall workflow efficiency.
  • Spearheaded initiatives aimed at reducing waste within the stockroom environment through recycling programs and more efficient resource utilization.
  • Trained new staff members on proper stock handling procedures, ensuring a consistent level of expertise across the team.
  • Played an active role in continuous improvement efforts by proactively identifying areas of opportunity for streamlining processes or enhancing stockroom operations.

Stock Manager / Stylist

Abercrombie & Fitch
09.2005 - 08.2010
  • Coordinated high-volume inventory flow and implemented stockroom systems for increased efficiency.
  • Served as lead stylist for floor sets and seasonal transitions, maintaining brand aesthetics and standards.
  • Assisted with training and supervising team members, instilling a culture of service and professionalism.
  • Maintained neat and organized backroom to easily access merchandise and drive sales.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Set up displays of merchandise to market new products to customers.
  • Streamlined the stock ordering process with accurate forecasting and timely communication with suppliers.
  • Managed a team of warehouse staff, ensuring productivity goals were consistently met while maintaining a safe work environment.
  • Improved inventory accuracy by conducting regular audits and implementing efficient stock management systems.
  • Increased operational efficiency by identifying areas for improvement within warehouse layout and storage solutions.

Education

High School Diploma -

Connetquot High School

Associate of Arts -

Suffolk County Community College
Selden, NY

Skills

  • Retail Management & Operations
  • Team Leadership & Development
  • Sales Strategy & Execution
  • Visual Merchandising
  • Customer Engagement
  • Inventory Control & Loss Prevention
  • Staff Onboarding & Coaching
  • Performance Analysis & Reporting
  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Store operations
  • Team leadership
  • Recruitment and hiring

Accomplishments

  • Recipient of SalonCentric’s 2023 National Store of the Year award
  • Exceeded monthly store sales goals 19 months in a row.
  • Named SalonCentric’s 2021 National Pride Award Winner


Certification

Certified Personal Trainer – Snap Fitness (2010–2011)

Timeline

Store Manager

SalonCentric
09.2019 - Current

Co-Manager

Tillys
03.2018 - 09.2019

Assistant Store Manager

Claire’s
08.2017 - 03.2018

Stockroom Manager

American Eagle Outfitters
08.2010 - 08.2017

Stock Manager / Stylist

Abercrombie & Fitch
09.2005 - 08.2010

High School Diploma -

Connetquot High School

Associate of Arts -

Suffolk County Community College

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