Completed a 5-month travel assignment from 02/2025 to 07/2025 at Tapestry Hospice, Fort Oglethorpe, GA.
Responded promptly to emergency situations such as pain crisis or respiratory distress
Managed incoming patient needs via phone and in-person communication.
Prioritized cases based on severity and resource availability.
Conducted a retrospective review of medical records and completed the initial assessment to determine eligibility for services.
Provided physical, emotional, and spiritual support to patients and their families.
Advocated for patient needs with interdisciplinary team.
RN Medical Case Manager
CorVel Corporation
08.2023 - 07.2024
Managed a caseload of 25-30 work-related injury claims, with a focus on injury resolution, cost-effective care, and employees' timely return to work.
Conducted utilization review to ensure appropriateness of interventions per national disability guidelines
Attended physician appointments in person and/or telephonically to discuss causation, work status and treatment plan
Coordinated treatment and ancillary services within each carrier's network
Monitored injured workers' response to treatment and identified progress barriers.
Composed quality documentation and reported billing hours for all claim activities.
RN Clinical Supervisor
Aveanna Hospice (Formerly Comfort Care Hospice)
05.2021 - 08.2023
Responsible for overall direction and delivery of hospice clinical services
Reduced patient costs by 50 % and Increased patient satisfaction scores by 20 % within first year of manager role
Performed daily documentation and care plan audits to ensure compliance with Medicare guidelines, and assess the patient's eligibility for continued services.
Prepared for and directed IDT meetings.
Monitored fall, infection, and wound trends to identify areas for improvement.
Facilitated levels of care changes and discharge planning.
Evaluated monthly patient expenses to identify cost-saving opportunities.
Developed and maintained relationships with referring providers, nursing facilities, and hospital case managers.
Conducted routine supervisory visits.
Provided ongoing staff education and training for new employees.
Participated in routine QAPI and budget meetings.
RN Case Manager
Aveanna Hospice (Formerly Comfort Care Hospice)
07.2017 - 05.2021
Responsible for a caseload of pediatric and adult hospice patients while providing care in their homes, skilled nursing facilities, and hospitals.
Performed start-of-care admissions, routine, and emergent PRN visits, and death discharges.
Assessed for continued hospice eligibility per CMS/Medicare guidelines.
Collaborated with interdisciplinary team to meet patient needs and reduce risk of rehospitalization
Assessed the patient and caregivers for psychosocial symptoms, coping difficulties, or learning barriers to provide appropriate interventions and referrals as needed.
Maintained relationships with contracted nursing facilities, and attended monthly care plan meetings.
Developed and implemented nursing and aide care plans.
Performed regular medication, medical supply, and DME reconciliation to maintain cost-effectiveness.
Discharge planning for stabilized patients.
Registered Nurse
St. Vincent's Hospital, Orthosports Post-Op and Ortho/Neuro
01.2017 - 07.2017
Performed full nursing care for patients on ortho sports and ortho-neuro floors
Provided pre and post op care, maintained drains and surgical dressings, obtained routine labs
Rotated as Charge Nurse
Discharge planning and education
Registered Nurse
Princeton Baptist Medical Center, Cardiac Cath Lab
11.2014 - 01.2017
RN in cardiac cath lab with 13 physicians and up to 40 cases daily
Responsible for pre-procedure workup, moderate sedation, intra-procedure monitoring and post procedure recovery for diagnostic and interventional procedures
Provided patient care and physician assistance during in Mitraclip valve repairs, transcatheter aortic valve replacements, EKOS pulmonary embolus treatment and TEVA stem cell research procedures
Independently performed Tilt table studies for EP lab, and rounded with physician to assist with bedside transesophageal echocardiograms
Updated and maintained monthly department reports
Performed full nursing care to high acuity cardiac patients on cardiac step down unit
Education
Associate - Applied Science in Nursing
Bevill State Community College
Sumiton, AL
06.2011 - 05.2014
Skills
Case management
Utilization review
Interdisciplinary collaboration
Crisis intervention
Hospice and Chronic disease management
Discharge planning
Telephonic nursing
Medicare and Medicaid guidelines
Certification
Registered Nurse - MSL # 1-147317 (State of Alabama)
BCLS (American Heart Association)
Pediatric Palliative Care
Timeline
Travel Nurse
Aya Healthcare
01.2025 - Current
RN Medical Case Manager
CorVel Corporation
08.2023 - 07.2024
RN Clinical Supervisor
Aveanna Hospice (Formerly Comfort Care Hospice)
05.2021 - 08.2023
RN Case Manager
Aveanna Hospice (Formerly Comfort Care Hospice)
07.2017 - 05.2021
Registered Nurse
St. Vincent's Hospital, Orthosports Post-Op and Ortho/Neuro
01.2017 - 07.2017
Registered Nurse
Princeton Baptist Medical Center, Cardiac Cath Lab