Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittney Shilts

Stanley,WI

Summary

"Work hard & be kind, that is all." -Conan O'Brien

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Thorcraft Custom Kitchens
04.2021 - Current
  • Defining or being assigned a final objective, and developing the method by working together to achieve that objective
  • Continuously adjust priorities for the engineering team based on evolving client and sales team needs
  • Promptly returns calls, takes messages, or transfers calls to the appropriate party
  • Welcome new customers, respond to their inquires, and match them with a specialist who can best meet their needs
  • Making clients feel at home when they visit, and anticipating the needs of the people I work with
  • Keep the break room and showroom tidy and stocked.
    Maintain supplied and clean break rooms day and night
  • Execute opening and closing tasks


Machine Operator

Drylock Technologies
10.2017 - 04.2021
  • Communicated well with co-workers throughout the facility and adapted easily to different tasks within the facility
  • Proven ability to preform repetitive work quickly and perfectly
  • Continuously ensuring good quality of product by visual inspections and documentation
  • Demonstrated in depth knowledge of safety practices and hazards related to machine operations

Customer Service Manager

Gordy's Market
04.2016 - 04.2017
  • Handled transactions with customers using cash registers
  • Resolved customer complaints, guided them and provided relevant information
  • Opened and closed store
  • Communication and decision-making skills were a daily task inside of the store
  • Prepared nightly deposit and deposit records

Education

High School Diploma -

Stanley-Boyd High School
Stanley, WI
05.2015

Skills

  • Critical thinking and problem solving in high stress environment
  • Excelling in creating good customer relations
  • Continuous desire to learn and grow both inside and outside of the work environment
  • Organization skills
  • Holds the capacity to operate independently or as part of a team
  • Understanding of Microsoft Office applications including Teams, Outlook, and Word

Timeline

Customer Service Representative

Thorcraft Custom Kitchens
04.2021 - Current

Machine Operator

Drylock Technologies
10.2017 - 04.2021

Customer Service Manager

Gordy's Market
04.2016 - 04.2017

High School Diploma -

Stanley-Boyd High School

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Brittney Shilts