BRITTNEY SHUMAKER
Summary
Efficient Human Resources Administrator known for high productivity and ability to complete tasks swiftly. Possess strong skills in employee relations, benefits administration, and HR policies compliance. Excel in communication, problem-solving, and adaptability, ensuring smooth HR operations and positive workplace environment.
Overview
6
6
years of professional experience
Work History
Chief Heart Officer
Matthew's Landscape & Pest
04.2025 - Current
- Participated in regular meetings with the leadership team regarding progress updates on current initiatives.
- Conducted performance evaluations and provided constructive feedback.
- Organized and facilitated team-building activities, including monthly staff meetings.
- Conducted recruitment process for new hires, including job postings, interviews and background checks.
- Collaborated with other departments to create a positive work environment that promotes collaboration among teams.
- Developed and implemented HR strategies to improve employee engagement and retention.
- Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
- Managed performance reviews, disciplinary actions and salary negotiations.
- Recruited applicants for vacancies to fill open positions with qualified staff.
- Administered employee benefits and led open enrollment process, informing and coaching employees.
- Served as primary contact for any questions or concerns about the organization's payroll process and procedures.
HR/Engagement Intern
Prolec GE
01.2025 - 04.2025
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Organized client meetings to provide project updates.
- Worked closely with human resources to support employee management and organizational planning.
- Maintained accurate records of all activities performed throughout internship period.
- Provided support in developing and maintaining employee files, including onboarding paperwork and other documents.
- Performed administrative tasks such as filing paperwork or entering data into databases.
- Worked closely with payroll department to verify accuracy of employee information.
- Organized and stored employment forms and information.
HR/Payroll Advisor
Austin Fire Systems
04.2024 - 11.2024
- Maintained employee records and payroll information, including compensation, benefits, tax deductions, attendance records and other related data.
- Reviewed timesheets for accuracy prior to processing weekly payrolls.
- Assisted with the administration of 401 plans, health insurance benefits, leave programs and other employee benefits.
- Communicated regularly with external vendors regarding benefit enrollments, terminations and changes in coverage levels.
- Processed new hire paperwork and entered employee information into the HRIS system to ensure accurate tracking of all employment activities.
- Managed electronic personnel files ensuring confidentiality is maintained at all times.
- Monitored vacation accruals ensuring employees had sufficient balances available when taking time off work.
- Administered benefits programs such as health insurance, retirement plans and vacation and sick leave policies.
- Managed employee relations issues such as performance management, disciplinary action and grievances.
- Resolved employee complaints in an efficient manner while maintaining positive working relationships between staff members.
- Conducted recruitment process, including job postings, phone screens and in-person interviews.
HR Coordinator
Optimal field services
07.2023 - 01.2024
- Assisted the HR manager and department in administering and processing employees' compensation, benefits, and payroll.
- Ensured confidentiality of all personnel, office, and employment records.
- Initialized background checks for potential new hires.
- Assisted customer service with inbound and outbound calls regarding HR inquiries.
- Answered employee questions during entrance and exit interview processes.
- Answered questions from staff regarding benefits packages, vacation time or other HR-related matters.
- Maintained employee records in compliance with applicable laws and regulations.
- Conducted employee onboarding activities including orientation, benefits enrollment, and new hire paperwork.
HR/Payroll Coordinator
autoworks
10.2022 - 07.2023
- Processed all employees' compensation, benefits, and payroll.
- Prepared and processed all employee documentation
- Initiated and updated customer profiles as needed.
- Kept a record of customer interactions, recorded details of inquiries, complaints, and comments, as well as actions taken.
- Reviewed employee timecards for accuracy before submitting them for approval.
- Provided support to employees regarding issues related to their paychecks or other payroll matters.
- Answered questions from staff regarding benefits packages, vacation time or other HR-related matters.
- Conducted employee onboarding activities including orientation, benefits enrollment, and new hire paperwork.
Escrow Assistant
bayou title, inc
11.2021 - 09.2022
- Schedule closings and communicate with buyers, sellers, and refinancers about requirements
- Verify property title clearance and payment of outstanding debts
- Validate land ownership documents for accuracy and legality
- Allocate, hold, and disburse funds at different stages during the closing process
- Check contracts for proper execution, preparation, and balancing
- Examine abstractor reports
- Manage incoming and outgoing mail and deliveries to support efficient office operations
- Greet every visitor with a friendly smile
- Calculate/Quote rates for clients
Outpatient Clinic Coordinator
oceans healthcare
03.2019 - 08.2021
- Managed Providers' schedules.
- Verified the patient's insurance and benefits.
- Scheduled meetings and luncheons with pharmaceutical reps.
- Answered telephone calls from patients seeking advice or assistance with their medical needs.
- Maintained confidentiality of patient health information according to HIPAA guidelines.
- Coordinated with physicians and other healthcare professionals to ensure quality care delivery.
- Performed data entry of patient information into electronic medical records system.
Education
08.2021
Skills
- Payroll administration
- Microsoft Office
- Google Workspace
- Interpersonal skills
- Confidentiality
- Effective communication
- Conflict resolution
- Event planning
- Benefits administration
- Employee relations
- Performance management
- Employee onboarding
- Staffing and recruitment
Timeline
Chief Heart Officer
Matthew's Landscape & Pest
04.2025 - Current
HR/Engagement Intern
Prolec GE
01.2025 - 04.2025
HR/Payroll Advisor
Austin Fire Systems
04.2024 - 11.2024
HR Coordinator
Optimal field services
07.2023 - 01.2024
HR/Payroll Coordinator
autoworks
10.2022 - 07.2023
Escrow Assistant
bayou title, inc
11.2021 - 09.2022
Outpatient Clinic Coordinator
oceans healthcare
03.2019 - 08.2021
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