Brittney Silvia
Summary
Experienced and professional individual with a solid background in office and accounting operations, customer service, and administrative support. Proven track record of effectively leading, motivating, and optimizing operations to achieve organizational goals. Recognized for reliability and strong organizational skills, combining exceptional problem-solving abilities, a dedicated work ethic, and meticulous attention to detail to drive organizational success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
BOOKKEEPER
Denture Works LLC
01.2019 - Current
- Maintained and processed invoices, deposits, and money logs.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Completed payroll for employees and maintained detailed records of procedures.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Completed tax forms in compliance with legal regulations.
GENERAL MANAGER
Tread Masters Tire & Lube
02.2018 - Current
- Implemented policy & procedures for front office as well as the shop, creating streamlined processes
- Handle all accounting, inventory management, payroll and customer service
- Supervise staff, driving front office operations and continuous workflow in the shop.
LICENSED INSURANCE PRODUCER
Troy Merrill Farmers Insurance
02.2018 - Current
- Inspected property general condition, type of construction, age and other characteristics, to assess insurance risk
- Attended meetings, seminars and programs and continued education to learn about new products and services, and learn new skills
- Sold and maintained insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical, and dental insurance, and specialized policies, such as marine, General Liability and workman's comp
SALES & FINANCE
R&M Auto Sales
02.2018 - Current
- Obtain auto financing for customers when purchasing vehicles
- Process all title and registration paperwork on all vehicles bought and sold with the arizona motor vehicle department
- Attend dealer auctions to purchase vehicles to be sold
MARINA ADMINISTRATIVE MANAGER
Suntex Marinas
01.2023 - 01.2024
- Worked directly under the General Manager at the property
- Worked closely with all employees on property helping with various projects, time management and problem solving.
- Handled all monthly member billing and records for the Marina Boat slips, dry storage, RV Park as well as the Restaurant and Bar on property.
- Managed daily cash handling, ensuring accurate accounting of transactions and minimizing discrepancies.
- Identified and resolved accounting discrepancies through collaboration with accounting, finance and operations personnel, troubleshooting incongruencies and achieving balanced ledgers.
- Managed daily cash transactions efficiently, ensuring accurate accounting records were maintained.
- Joined monthly financial and budget meetings
- Managed payroll data entry and processing for 32 employees to comply with predetermined company guidelines.
- Strengthened client relationships by maintaining regular communication and addressing concerns promptly.
- Negotiated contracts with clients to secure long-term partnerships while safeguarding company interests.
- Handled accounts payable tasks, verifying invoices and processing payments accurately.
- Maintained healthy business relationships through proactive communication with clients regarding outstanding balances and payment terms.
OFFICE/FINANCE MANAGER
Drive Now Auto Sales
06.2011 - 02.2018
- Managed payroll processing, accounts receivable/payable, and tax preparation
- Cultivated and maintained relationships with external finance partners
- As well as processing all external financing for customers
- Worked closely with sales people and customers ensuring all needs were met in a courteous and efficient manner
OFFICE MANAGER/PROPERTY MANAGER
Century 21 Realty
03.2010 - 10.2013
- Negotiated and executed new leases, renewals, and terminations
- Conducted regular property inspections to identify potential maintenance issues
- Maintained all Real Estate listings and sales
- Managed and maintained all accounting duties, reconciliations and sub contractor pay
Education
High School Diploma -
Show Low High School
Show Low, ArizonaACCOUNTING
Northland Pioneer College
Show Low, ArizonaSkills
- Accounts Payable
- Accounts Receivable
- Administering Payroll
- Inventory Management
- Customer Relations
- Operations
- Licensing Requirements
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
Certification
Licensed Insurance Producer
Timeline
MARINA ADMINISTRATIVE MANAGER
Suntex Marinas
01.2023 - 01.2024
BOOKKEEPER
Denture Works LLC
01.2019 - Current
GENERAL MANAGER
Tread Masters Tire & Lube
02.2018 - Current
LICENSED INSURANCE PRODUCER
Troy Merrill Farmers Insurance
02.2018 - Current
SALES & FINANCE
R&M Auto Sales
02.2018 - Current
OFFICE/FINANCE MANAGER
Drive Now Auto Sales
06.2011 - 02.2018
OFFICE MANAGER/PROPERTY MANAGER
Century 21 Realty
03.2010 - 10.2013
High School Diploma -
Show Low High School
ACCOUNTING
Northland Pioneer College
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