Brittney Simmons
Pelham,Al
Summary
Detail-oriented quality specialist skilled in identifying process improvements and maintaining compliance through effective documentation control. Successfully developed training materials and organized interventions to meet quality benchmarks, fostering a culture of continuous improvement.
Overview
11
11
years of professional experience
Work History
Quality Specialist II
BioHorizons Implant Systems, Inc.
04.2024 - Current
- Identified process improvements through collaboration with team members.
- Maintained quality control documentation to ensure accuracy and compliance.
- Developed training materials addressing new quality standards.
- Organized training interventions based on staff training needs to meet quality benchmarks.
- Participated in external audits, providing necessary documentation and support.
- Updated Quality Management System documentation reflecting current practices and regulatory changes.
- Supported internal and external audits by presenting evidence of compliance with applicable standards.
- Implemented filing systems for procurement documents to enhance record-keeping efficiency.
- Created Supplier Evaluation paperwork to incorporate new suppliers into Approved Supplier List.
- Tested new software applications for bugs and errors, ensuring quality performance.
- Contributed to software design decisions to enhance functionality and user experience business.
Quality Specialist
BioHorizons Implant Systems, Inc.
02.2022 - 04.2024
- Managed Doc Control monthly report, ensuring accuracy and compliance.
- Validated ETQ software functionality, enhancing overall testing processes.
- Formatted test plans for ETQ to align with project requirements.
- Researched supplier certifications and secured current documentation.
- Updated supplier files quarterly, maintaining up-to-date records.
- Created externally controlled and non-DCR documents for necessary revisions.
- Assisted in annual audits by providing essential documentation and support.
Document Control Specialist
BioHorizons Implant Systems, Inc.
07.2021 - 02.2022
- Organized and maintained electronic filing systems for efficient document retrieval.
- Reviewed and approved document changes, ensuring compliance with industry standards.
- Assisted in preparing quality management system documentation for audits.
- Maintained an updated library of current corporate documents, including manuals and policies.
- Performed data entry into databases to track document revisions effectively.
- Prepared reports on document control activities as required by management.
- Contributed to development of new documentation systems, processes, and templates.
- Ensured documents met quality requirements prior to distribution or use.
Patient Access Coordinator
Heart South Cardiovascular Group PC
12.2018 - 07.2021
- Coordinated patient appointments and managed scheduling for cardiovascular consultations.
- Verified insurance eligibility and benefits for diverse patient population.
- Assisted patients with registration processes and collected necessary documentation.
- Communicated effectively with medical staff regarding patient needs and inquiries.
- Maintained accurate patient records in electronic health systems for compliance.
- Trained new staff on patient access procedures and system usage.
- Processed patient responsibility estimates during pre-registration based on insurance details.
- Adhered to HIPAA guidelines while handling confidential patient information.
Lead Pharmacy Technician
CVS Pharmacy
12.2014 - 12.2020
- Supervised daily pharmacy operations to ensure optimal workflow and compliance.
- Trained and mentored new pharmacy technicians on established procedures and best practices.
- Ensured accurate preparation of prescriptions and efficient medication dispensing.
- Maintained inventory levels, rotating stock, removing expired items, and resolving discrepancies.
- Utilized pharmacy management software for precise record keeping and reporting.
- Managed staffing schedules to support day-to-day operations of pharmacy department.
- Provided customer service by addressing inquiries regarding prescriptions and insurance coverage.
- Reviewed orders for accuracy, completeness, and adherence to regulations.
Education
MBA - Business Administration
Southern New Hampshire University
Hooksett, NH04-2026
BBA - Project Management
Southern New Hampshire University
Hooksett, NH05-2024
Associate of Science - Business Administration
Southern New Hampshire University
Hooksett, NH06-2023
Skills
- Quality improvement strategies
- Project execution management
- Document management
- Data-driven insights
- Documentation development
- Workflow optimization
Timeline
Quality Specialist II
BioHorizons Implant Systems, Inc.
04.2024 - Current
Quality Specialist
BioHorizons Implant Systems, Inc.
02.2022 - 04.2024
Document Control Specialist
BioHorizons Implant Systems, Inc.
07.2021 - 02.2022
Patient Access Coordinator
Heart South Cardiovascular Group PC
12.2018 - 07.2021
Lead Pharmacy Technician
CVS Pharmacy
12.2014 - 12.2020
BBA - Project Management
Southern New Hampshire University
Associate of Science - Business Administration
Southern New Hampshire University
MBA - Business Administration
Southern New Hampshire University