Brittney Smith
Brooklet,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Warehouse Picker
Stuarts Distribution
05.2023 - Current
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Kept tidy and organized warehouse to comply with cleanliness standards.
- Inspected and verified orders before shipping them to customers for accurate deliveries.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Kept work areas neat, clean and free from debris.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Service Advisor
Nalley Buick GMC
01.2022 - 11.2022
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Interpreted diagnostic results to provide accurate repair recommendations.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Suggested additional services to customers in order to meet upsell goals.
- Followed up with customers to offer additional support and check resolution satisfaction.
- Promptly responded to inquiries and requests from prospective customers.
- Reached out to customers after completed sales to suggest additional service or product purchases.
Manager
Auto Money Title Pawn
02.2020 - 10.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer.
- Performed store open and close procedures as part of shift responsibilities.
- Estimated value and gave appraisals of merchandise for prospective clients.
- Prepared all paperwork, checked identifying information and documented transactions.
- Checked payment verification and applications for pawn loans, carefully examining paperwork to prevent fraud or issues.
Sandwich Artist
Subway
05.2016 - 07.2019
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Restocked and rotated stock in display case to mitigate stock loss.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Education
High School Diploma -
Brunswick High School
Brunswick, GA01.2016
Skills
- Inventory Records
- Production Efficiency
- Product Sales and Promotion
- Motivated Team Player
- Order Picking and Processing
- Customer Experience
- Monthly Audits
- Basic Mathematical Calculations
- Hand Scanners
- Cash Register Operation
- Equipment Inspection
- Pallet and Crate Construction
Timeline
Warehouse Picker
Stuarts Distribution
05.2023 - Current
Service Advisor
Nalley Buick GMC
01.2022 - 11.2022
Manager
Auto Money Title Pawn
02.2020 - 10.2021
Sandwich Artist
Subway
05.2016 - 07.2019
High School Diploma -
Brunswick High School
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