Brittney Sutton

Overseeing the amenities, functionality, and aesthetics of the lobby.
Supporting patients in reaching their appointments.
Directing guests to their hospitalized family members.
Responding promptly in emergencies to escort patients.
Organizing confidential documents as instructed.
Performing administrative tasks.
Proficient in adapting to software updates.

Maintained a clean and organized workspace for optimal productivity and safety.

Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Contributed to a positive team environment through effective communication and collaboration with colleagues.

Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Assisted team members with their daily responsibilities, alleviating their workload and enabling greater concentration on more critical tasks. Acquired significant experience in a hospital environment, applying theoretical knowledge to practical situations.

Managed and structured files, spreadsheets, and reports efficiently. Developed practical skills in multiple software applications, enhancing technical expertise.

Engaged in patient rounds and contributed to enhancing the quality of services in the Emergency Department.

Actively participated in meetings and took proactive steps to enhance patient care and overall experience.

Fostered a culture of safety consciousness by implementing effective communication techniques and educational resources.
Offered assistance during emergencies, facilitating prompt and effective incident management.
Kept precise records to ensure compliance with regulatory documentation requirements.
Contributed to the formulation of safety policies and procedures aimed at ensuring a secure environment for all residents.
Supplied students, guests, and parents with comprehensive information regarding Hofstra University’s protocols and policies.