Experienced Pastry Chef and Kitchen Manager with proven track record of creating successful food service operations, managing staff, and increasing profits. Extensive experience in menu design, ordering supplies, and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers. Exceptional leader with strong communication and conflict resolution abilities. 20 Plus years in the industry with 16 years of progressive leadership experience.
Hi, I’m
Brittney Taylor
Pastry Chef
Albuquerque,NM
Summary
Overview
20
years of professional experience
23
years of post-secondary education
4
Certificates
3
Degrees and Certificates
Work History
Jac’s Craft SmokehouseWest Monroe, LA
Kitchen Manager
03.2021 - 07.2022
Job overview
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning
- Checked and tested foods to verify quality and temperature
- Scheduled and received food and beverage deliveries, adhering to food cost and budget
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement
- Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices
Sugar BakeryWest Monroe, LA
Bakery Manager
08.2020 - 03.2021
Job overview
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Maintained cleanliness and hygiene in bakery premises.
- Guaranteed all baked goods were cooked according to customers tastes and needs.
- Maintained and controlled inventory of baked goods.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Developed cost-effective strategies to drive bakery sales and optimize profits.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
Coco-Llama Catering and ConfectionsWest Monroe, LA
Owner/Operator
01.2018 - 07.2020
Job overview
- Consulted with customers to assess needs and propose optimal solutions
- Assessed income and expenses and adapted plans to improve profit levels
- Crafted engaging sales copy and eye-catching graphics for inventive client presentations
Restaurant SageMonroe, LA
Pantry and Pastry
05.2015 - 09.2015
Job overview
- Responsible for 2 large salad bars.
- Prepared all Salads, Appetizers, and Desserts.
- Responsible for Par, Rotation, and Inventory of my stock.
- Developed new dessert menu featuring a personal recipe.
- Increased dessert sales by 282% in 3 months.
Willie's Duck DinerWest Monroe, United States
Assistant Kitchen Manager
09.2013 - 01.2014
Job overview
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Checked and tested foods to verify quality and temperature.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Identified team weak points and implemented corrective actions to resolve concerns.
Ideal True Value/Internet SalesCrossett, AR
Freight Handler
06.2010 - 04.2012
Job overview
- Inspected freight for any damage or faults prior to loading.
- Maintained inventory records for accurate tracking of goods and to minimize loss.
- Communicated with drivers and dispatch to coordinate delivery schedules.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Accounts payable on all Invoices
Ideal True ValueCrossett, AR
Customer Service Representative
02.2008 - 04.2012
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Provided primary customer support to internal and external customers.
- Answered constant flow of customer calls with minimal wait times.
Western SizzlinCrossett, AR
Wait Staff Member
03.2001 - 06.2008
Job overview
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
The River RestaurantMonticello, AR
Head Bartender
10.2005 - 12.2007
Job overview
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Trained all new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
Save-A-Lot/Harvest FoodsCrossett/Warren, AR
Store Manager and Regional Mngmt
01.2001 - 09.2005
Job overview
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
University of Arkansas, FayettevilleFayetteville, AR
Associates of Arts from General Studies
08.2003 - 05.2013
University Overview
University of Arkansas At MonticelloMonticello, AR
Associate of Applied Science from General Studies
08.2003 - 05.2013
University Overview
University of Arkansas At MonticelloMonticello, AR
Hospitality And Culinary Arts from Pastry
08.2009 - 05.2013
University Overview
4.0 GPA
- Dean's List
- Honor Roll
- Scholarship Recipient
- Ranked in Top 10% of class
Skills
Kitchen staff coordination
Certification
Microsoft Office
Timeline
Kitchen Manager
Jac’s Craft Smokehouse
03.2021 - 07.2022
Bakery Manager
Sugar Bakery
08.2020 - 03.2021
Owner/Operator
Coco-Llama Catering and Confections
01.2018 - 07.2020
Pantry and Pastry
Restaurant Sage
05.2015 - 09.2015
Assistant Kitchen Manager
Willie's Duck Diner
09.2013 - 01.2014
Freight Handler
Ideal True Value/Internet Sales
06.2010 - 04.2012
University of Arkansas At Monticello
Hospitality And Culinary Arts from Pastry
08.2009 - 05.2013
Customer Service Representative
Ideal True Value
02.2008 - 04.2012
Head Bartender
The River Restaurant
10.2005 - 12.2007
University of Arkansas, Fayetteville
Associates of Arts from General Studies
08.2003 - 05.2013
University of Arkansas At Monticello
Associate of Applied Science from General Studies
08.2003 - 05.2013
Wait Staff Member
Western Sizzlin
03.2001 - 06.2008
Store Manager and Regional Mngmt
Save-A-Lot/Harvest Foods
01.2001 - 09.2005
Accomplishments
Accomplishments
Ran a high volume kitchen at 2.75 million a year.
Owner/Operator of successful catering company.
Multiple mentions in magazine articles with published recipes such as:
LA Road Trips, Bayou Life, and Delta Style.
Nominee and title holder for Best of the Delta in 2015, 2019, 2020, 2021
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
Additional Information
A Portfolio of past work and accomplishments is available as well.
Quote
The way to get started is to quit talking and begin doing.
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