BRITTNEY TEDERS
Davenport
Summary
Experienced with coordinating attraction operations and enhancing guest experiences. Utilizes strong organizational and communication skills to ensure seamless daily operations. Knowledge of safety protocols and team collaboration to deliver exceptional visitor satisfaction.
Overview
10
10
years of professional experience
Work History
Theater District West Attractions Coordinator
Walt Disney World Resort
07.2024 - Current
- Trained and supervised staff, resulting in a consistently high level of guest service.
- Maintained accurate records of daily operations, including attendance numbers and incident reports.
- Enhanced guest experience by creating and implementing engaging attraction activities.
- Coordinated efficient attraction schedules for optimal visitor flow and satisfaction.
- Analyzed visitor feedback data to identify areas for improvement in attraction offerings and operations.
- Built and established positive relationships with patrons, team members and supervisors.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
World Nature Attractions Coordinator
Walt Disney World Resort
10.2021 - 07.2024
- Worked closely with other departments to coordinate special events, enhancing overall guest enjoyment.
- Reduced wait times at popular attractions by optimizing scheduling and staff allocation strategies.
- Coordinated seamless transitions between attractions as part of larger events or park-wide promotions.
- Analyzed visitor feedback data to identify areas for improvement in attraction offerings and operations.
- Assisted in the development of long-term strategic plans for future growth of the park''s attraction offerings.
- Trained and supervised staff, resulting in a consistently high level of guest service.
Future World Relief Coordinator and Trainer
Walt Disney World Resort
07.2018 - 10.2021
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
Department Head Backup/Sales Associate
Kroger
01.2016 - 01.2018
- Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
- Promoted a positive work environment by fostering teamwork, open communication, and recognition of accomplishments among employees.
- Mentored junior team members, providing guidance and support to foster professional growth and success.
- Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
- Enhanced customer satisfaction through proactive problem-solving measures and excellent communication strategies with clients.
Teacher Aide
Bishop Luers High School
01.2016 - 01.2017
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Sales Associate
Clothes Mentor
01.2015 - 01.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Education
Indiana University, Purdue University Fort Wayne
Fort Wayne, IN05-2018
High School Diploma -
Bishop Luers High School
Fort Wayne, IN05-2014
Skills
- Promotions coordination
- Guest experience
- Attraction operations
- Time management
- Staff training and development
- Strong work ethic
- Teamwork and collaboration
- Problem-solving
- Reliability
- Team collaboration
Timeline
Theater District West Attractions Coordinator
Walt Disney World Resort
07.2024 - Current
World Nature Attractions Coordinator
Walt Disney World Resort
10.2021 - 07.2024
Future World Relief Coordinator and Trainer
Walt Disney World Resort
07.2018 - 10.2021
Department Head Backup/Sales Associate
Kroger
01.2016 - 01.2018
Teacher Aide
Bishop Luers High School
01.2016 - 01.2017
Sales Associate
Clothes Mentor
01.2015 - 01.2016
Education
Indiana University, Purdue University Fort Wayne
High School Diploma -
Bishop Luers High School
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