Brittney Touchet
Medical Administrative Assistant
Gueydan,LA
Summary
Dedicated professional with a strong background in hospitality, having excelled at Camelot Nursing Home. Proven expertise in housekeeping and customer service, enhancing guest satisfaction through meticulous cleaning and organization. Skilled in implementing effective cleaning techniques and fostering teamwork, ensuring a pristine environment that promotes comfort and safety.
Results-driven [Job Title] excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.
Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.
Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly.
Overview
7
7
years of professional experience
Work History
Housekeeper
Camelot Nursing Home
01.2020 - 01.2024
- Verified cleanliness and organization of storage areas and carts.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Dusted picture frames and wall hangings with cloth.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Cook
Bourbon Street
04.2018 - 02.2019
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Communicated closely with servers to fully understand special orders for customers.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Mentored junior cooks in refining culinary skills through hands-on guidance.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
Cashier
Dollar General
09.2016 - 03.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Gueydan High School
Gueydan, LA05-2015
Skills
- Housekeeping
- Residential cleaning
- Carpet cleaning
- Waste disposal
- Interior and exterior cleaning
- Customer service
- Restroom detailing
- Vacuuming
- Hospitality background
- Customer service-focused
- Hazardous chemical training
- Health and safety compliance
- Teamwork
- Mopping and sweeping
- Customer-oriented
- Kitchen cleaning
- Exceptional communicator
- Vacuuming and sweeping
- Floor scrubber machines
- Eco-friendly cleaning
- Bathroom cleaning
- Cleaning techniques
- Folding clean laundry
- Window washing
- Laundry management
- Deep cleaning expertise
- Guest relations
- Bed making proficiency
- Window cleaning
- Dusting furniture
Timeline
Housekeeper
Camelot Nursing Home
01.2020 - 01.2024
Cook
Bourbon Street
04.2018 - 02.2019
Cashier
Dollar General
09.2016 - 03.2017
High School Diploma -
Gueydan High School