Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittney Troen

Gresham,OR

Summary

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

Innovation Auto Body
Milwaukie, OR
03.2024 - Current
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Greeted visitors and provided general information about the company.
  • Processed invoices for payment using accounting software applications.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Scheduled appointments between clients and customers and internal staff members.
  • Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Answered customer inquiries via phone, email, and chat.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.

Administrative Assistant

Luvilo Cleaners
Gresham, OR
08.2021 - 05.2024
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Answered questions from customers regarding products and services offered by the company.
  • Processed invoices for payment using accounting software applications.
  • Managed office supplies inventory and placed orders when necessary.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.

Education

High School Diploma -

Sam Barlow High School
Gresham, OR
06-2009

Skills

  • Data Entry
  • Check processing
  • Invoice Processing
  • Scheduling
  • Filing
  • Account balancing reconciliation
  • Verbal Communication
  • Appointment Scheduling
  • Inbound and Outbound Calling
  • Account updating
  • 10-Key
  • Professional telephone demeanor
  • Conflict Resolution
  • Customer consulting
  • High-energy attitude
  • Accounting
  • Quickbooks
  • Account Reconciliation

Timeline

Administrative Assistant

Innovation Auto Body
03.2024 - Current

Administrative Assistant

Luvilo Cleaners
08.2021 - 05.2024

High School Diploma -

Sam Barlow High School

Similar Profiles

CREATE PROFILE
Brittney Troen