Brittney Turner
Senatobia,MS
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Administrative Assistant /Front Desk Security Officer
Coldwater Police Department
10.2022 - Current
- Executed record filing system to improve document organization and management.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Managed filing system, entered data and completed other clerical tasks.
911 Dispatcher
Tate County 911
02.2022 - 10.2022
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Enhanced emergency response times by effectively prioritizing incoming calls and dispatching appropriate resources.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Answered calls from automatic routing system and took basic information from callers.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
Security Officer
Whitewater
03.2017 - 10.2022
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Interacted assertively but non-confrontationally with personnel and general public.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
No Degree - Criminal Justice
Northwest Mississippi Community College
Senatobia08.2014
Skills
- Internet Research
- Accounting skills
- Quality Assurance
- Microsoft Excel
- Customer Service
- Word Processing
- Calendar Management
- Excel spreadsheets
- High Volume Phone Inquiries
- Payroll Administration
Additional Information
- CPR Certified (American Heart Association)
- First Responder
Timeline
Administrative Assistant /Front Desk Security Officer
Coldwater Police Department
10.2022 - Current
911 Dispatcher
Tate County 911
02.2022 - 10.2022
Security Officer
Whitewater
03.2017 - 10.2022
No Degree - Criminal Justice
Northwest Mississippi Community College
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