Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Brittney Viera

Smithtown

Summary

Hardworking and proficient in consultative sales techniques. Skilled in forming relationships with colleagues and customers of all backgrounds. Excellent communication skills combined with analytical and attentive nature. Friendly, outgoing and adaptable team player in fast-paced competitive environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server

Mannino's Family Restaurant
05.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Coach

New Image Gymnastics
09.2014 - Current
  • Utilized positive communication to encourage team and promote integrity and respect.
  • Collaborated with other coaches to create and execute progression plans.
  • Monitored team practices to establish high level of performance.
  • Enforced discipline both on and off-field to lead team with highest personal standards.
  • Assessed strengths and weaknesses of opponents to develop valuable techniques and increase preparedness.

Bartender

Limani Grille
02.2022 - 06.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Office Administrator

The DH Citadel Real Estate
10.2021 - 02.2022
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Edited documents to improve accuracy of language, flow, and readability.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Server/Bartender/Hostess

Margarita’s Cafe
12.2019 - 08.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

No Degree - Business Administration

Suffolk County Community College
Selden, NY
05.2024

High School Diploma -

Smithtown High School West
06.2018

Skills

  • Focused
  • Goal Oriented
  • High energy
  • Sales Techniques
  • Guest Satisfaction
  • Transactions and Cash Handling

Certification

  • Safety Sport Certification

Languages

Spanish
Native or Bilingual

Timeline

Server

Mannino's Family Restaurant
05.2023 - Current

Bartender

Limani Grille
02.2022 - 06.2022

Office Administrator

The DH Citadel Real Estate
10.2021 - 02.2022

Server/Bartender/Hostess

Margarita’s Cafe
12.2019 - 08.2021

Coach

New Image Gymnastics
09.2014 - Current

No Degree - Business Administration

Suffolk County Community College

High School Diploma -

Smithtown High School West

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Brittney Viera