Result-oriented professional with over 6+ years of extensive experience in property management. Known for superior customer service and creative problem-solving, contributing to long-term client loyalty and enhanced satisfaction.
Overview
9
9
years of professional experience
Work History
Short Term Rental Property Manager
Bear Lake Property Management
Bear Lake UT/ID
03.2021 - Current
Developed and maintained strong connections with clients to support long-term loyalty and business retention.
Facilitated tenant relations to enhance satisfaction through prompt communication and resolution of concerns.
Evaluated guest feedback to pinpoint areas for service enhancement.
Trained new hosts on effective strategies for maximizing occupancy and increasing revenue generation.
Developed tailored experiences for VIP clientele, focusing on creating unforgettable exclusive moments that reinforced brand loyalty.
Enhanced customer satisfaction and retention through focused attention to detail in service delivery.
Property Manager
Borden Lofts
Logan, UT
02.2017 - 03.2021
Oversaw property maintenance operations to enhance living conditions and compliance.
Coordinated leasing processes, including tenant screening and lease agreements.
Implemented budgeting strategies to optimize property financial performance.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Coordinated with legal counsel to resolve tenant disputes.