Brittney Wahlquist
Dothan,AL
Summary
Reliable employee seeking Work from home position. Offering excellent communication and good judgment. Motivated cashier and stocker with five years of experience in customer service /cashier. Accomplished various tasks daily, including , stocking shelves with grocery's and stock the cooler and collecting payments with cash registers. Cheerful when assisting customers and coworkers. Friendly and reliable customer service offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
5
5
years of professional experience
Work History
Custodian/ Janitor
Gulf Place Town Center
Santa Rosa Beach, FL
04.2018 - 08.2020
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Kept building spaces premises clean inside and outside.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Maintained floor cleaning and waxing equipment.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Cashier
Dollar General
Hartford, AL
03.2018 - 04.2018
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Worked flexible schedule and extra shifts to meet business needs.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Worked with floor team and managers to meet wide range of customer needs.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Customer Service Cashier
TriStar Energy
Nashville, AR
08.2021 - Current
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Worked with floor team and managers to meet wide range of customer needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Utilized POS system to handle customer cash and credit card transactions.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Met customer service goals and exceeded customer expectations.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Learned duties for various positions and provided backup at key times.
- Counted money in drawers at beginning and end of each shift.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Checked personal identifications during alcohol and tobacco sales.
- Processed refunds and exchanges in accordance with company policy.
- Maintained accurate records of customer transactions for reporting purposes.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Answered product questions using knowledge of sales and store promotions.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Redeemed coupons to discount purchases.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
High School Diploma -
Cottonwood High School
Cottonwood, AL05.2012
Skills
- Excellent Communication
- Teamwork and Collaboration
- Attention to Detail
- Critical Thinking
- Self-Motivated
- Flexible and Adaptable
- Good Telephone Etiquette
Timeline
Customer Service Cashier
TriStar Energy
08.2021 - Current
Custodian/ Janitor
Gulf Place Town Center
04.2018 - 08.2020
Cashier
Dollar General
03.2018 - 04.2018
High School Diploma -
Cottonwood High School
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