Summary
Overview
Work History
Education
Skills
Timeline
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Brittney Wallace

Mount Vernon,GA

Summary

Proven track record in enhancing operational efficiency and safety, demonstrated at IVM Solutions. Skilled in quality control and customer service, adept at training teams and optimizing performance. Achieved significant improvements in safety protocols and customer satisfaction, leveraging strong attention to detail and relationship-building capabilities.

Overview

8
8
years of professional experience

Work History

Commercial Herbicide Technician

IVM Solutions
05.2022 - 03.2024
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Travel to different states with the purpose of applying herbicides to right of ways.

Manager

J&B’s Restaurant
11.2018 - 05.2022
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.

Commercial Herbicide Technician/Crew Leader

DBI Services
04.2021 - 10.2021
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Quality Control Inspector

Crider Foods
09.2020 - 04.2021
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

Commercial Herbicide Technician

Aquatic Vegetation Control
06.2016 - 11.2018
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Optimized system performance thorough testing and analysis.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.

Education

Associate Of Technology - Culinary Science

Earle C. Clements Job Corps Academy
Morganfield, KY
09.2005

High School Diploma -

Wayne County High School
Jesup, GA
05.2003

Skills

  • Attention to Detail
  • Customer Service
  • Works Well Under Pressure
  • Multitasking and Organization
  • Written/Verbal Communication
  • Quality Control
  • Deadline-oriented
  • Team Training
  • Relationship Building
  • Safety Equipment
  • Product Inspections

Timeline

Commercial Herbicide Technician

IVM Solutions
05.2022 - 03.2024

Commercial Herbicide Technician/Crew Leader

DBI Services
04.2021 - 10.2021

Quality Control Inspector

Crider Foods
09.2020 - 04.2021

Manager

J&B’s Restaurant
11.2018 - 05.2022

Commercial Herbicide Technician

Aquatic Vegetation Control
06.2016 - 11.2018

Associate Of Technology - Culinary Science

Earle C. Clements Job Corps Academy

High School Diploma -

Wayne County High School

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Brittney Wallace