Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittney Wells

KENT,Washington

Summary

Experienced Professional with 5 years food and beverage experience providing thorough and skillful customer service. Dedicated and focused; able to prioritize and complete multiple tasks; excellent time management, organizational, interpersonal, and customer service skills Dynamic, intuitive, pro-active self-starter with a record of “exceeding expectations” by going the extra mile Computer Skills include: Strong Microsoft Office Suite with emphasis in Excel, Outlook, Word, Energetic, customer-focused restaurant server seeking a position with a growing company. Bringing hands-on experience in preparing dining area, presenting menu, serving orders while adhering to sanitation and safety protocols. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation. Results-oriented Program Manager enthusiastic about taking on new challenges. Successful at developing innovative strategies to capitalize on dynamic market conditions. Strategic planner and clear communicator with an adaptable approach.

Overview

9
9
years of professional experience

Work History

Program Manager

Right At School LLC
Renton, WA
09.2023 - 06.2024
  • Ensured that all school policies were followed at all times.
  • Attended various professional development seminars related to education topics.
  • Planned, organized, and implemented a variety of enrichment activities for students.
  • Assisted in the development of educational programs and curriculum for students .

Server/Bartender Assistant

Anthony’s Sports Bar, Restaurant & Catering
Seattle, WA
06.2018 - 03.2021
  • Greeted guests and provided menus.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Teacher

Ages in stages daycare
01.2018 - 06.2019
  • Monitors all children under care while parents are at work
  • Ensures that children are safe and well behaved
  • Designs craft projects and other creative activities for children to complete
  • Provides snacks and meals for children
  • Makes sure daycare center is clean and organized
  • Takes children to nearby park or oversees recess as they play outside
  • Monitors interactions between children to ensure there are no fights or disputes.

Room Service Server/On Call Banquet Attendant

Marriot international
07.2017 - 07.2018
  • Set up room service trays with food, beverages, and condiments
  • Deliver food to room in a timely manner
  • Collect signature or payment method
  • Helped assist with banquet set up and break down
  • Served food and beverages to guest
  • Provided excellent customer service.

Banquet Server/Suite Attendant

Center plate
09.2015 - 06.2016
  • Helped assist with banquet set up and break down
  • Served food and beverages to guest
  • Provided excellent customer service.

Education

High School Diploma -

Pierce College
Puyallup, WA
06-2011

Skills

  • Thorough and skillful customer service
  • Excellent time management
  • Organizational
  • Interpersonal
  • And customer service skills
  • Strong Microsoft Office Suite with emphasis in Excel
  • Outlook
  • Word
  • Customer Service
  • Project Management
  • Performance monitoring
  • MS Office Applications
  • Program Leadership
  • Cultural Sensitivity
  • Team Management

Timeline

Program Manager

Right At School LLC
09.2023 - 06.2024

Server/Bartender Assistant

Anthony’s Sports Bar, Restaurant & Catering
06.2018 - 03.2021

Teacher

Ages in stages daycare
01.2018 - 06.2019

Room Service Server/On Call Banquet Attendant

Marriot international
07.2017 - 07.2018

Banquet Server/Suite Attendant

Center plate
09.2015 - 06.2016

High School Diploma -

Pierce College
Brittney Wells