Brittney Williams
Ruston,LA
Summary
Proven ability to enhance learning and customer satisfaction, leveraging skills in classroom management and customer service honed at Lincoln Preparatory School and UPS. Excelled in fostering supportive environments and streamlining delivery processes, demonstrating critical thinking and problem-solving abilities. Achieved efficient catastrophe response, showcasing a commitment to impactful results and client support. Energetic educator with proven skills in teaching diverse subjects. Keep classrooms organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments.
Overview
7
7
years of professional experience
Work History
Teacher Assisant
Lincoln Preparatory School
08.2021 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Rural Mail Carrier Associate
United Postal Service, UPS
09.2017 - 06.2020
- Expedited package delivery during peak seasons, adapting to increased workload without sacrificing quality or speed of service.
- Sorted mail according to order of address appearance for easy access in field.
- Maintained records on customers with mail forwarding and change of address requests.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Enhanced customer satisfaction by promptly delivering mail and packages to their corresponding destinations.
Adjuster Assisant
Allstate National Catastrophe Team
08.2019 - 11.2019
- Assisted clients in understanding their insurance coverage by explaining complex terms and conditions clearly and concisely.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Managed catastrophe response efforts during natural disasters, ensuring prompt service to affected policyholders and efficient resource allocation within the team.
Education
Bachelor of Science - Child Development And Early Literacy
Grambling State University
Grambling, LA05.2025
High School Diploma -
Grambling High School
Grambling05.2007
Skills
- Classroom Management
- Critical Thinking
- Lesson Planning
- Motivating students
- Customer Service
- Problem-solving abilities
- Call center experience
Timeline
Teacher Assisant
Lincoln Preparatory School
08.2021 - Current
Adjuster Assisant
Allstate National Catastrophe Team
08.2019 - 11.2019
Rural Mail Carrier Associate
United Postal Service, UPS
09.2017 - 06.2020
Bachelor of Science - Child Development And Early Literacy
Grambling State University
High School Diploma -
Grambling High School
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