Brittney Yeager
Chipley,FL
Summary
- Experience in healthcare since Oct 2010
- EMR experience
- HIPPA compliance
- Team lead of Family Healthcare
- Certified Medical Assistant
- CPR/First Aid Certified
- Employee of the month July 2024
- Call and confirm ALL patient appointments the day before
- Refill patient medications in a timely manner
- Check patient INR/ administer immunizations
- Make sure office is clean daily for patient appointments.
- Make sure all supplies are stocked and ordered,
- Make sure all medications/supplies are up to date
- Room patients including all vitals, make sure medication list are up tp date and all test(s) ordered are in chart and ready to review at patients visit.
- I complete my own referrals for patients needing to see specialist or needing extra care outside of our practice
- I complete my own authorizations for tests/referrals
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Assistant
Northwest Florida Community Hospital
11.2020 - Current
- Sanitize, restock, and organize exam rooms and medical equipment.
- Obtain client medical history, medication information, symptoms, and allergies.
- Direct patients to exam rooms, field questions, and prepare for physician examinations.
- Perform medical records management, including filing, organizing and scanning documents.
- Build strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintain a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinate patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Call and fax pharmacies to submit prescriptions and refills.
- Answer telephone calls to offer office information, answer questions, and direct calls to staff.
Front Desk/Medical Receptionist
Dr Amer Malik
10.2010 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Provided administrative support to medical staff, assisting with various clerical tasks as needed.
Education
High School Diploma -
Chipley High School
05-2007
Medical Assistant - Medical Assistant
National Healthcareer Association
Skills
- Reliable - Never once called into work!
- Trustworthy
- Team player
- HIPAA compliance
- Patient scheduling
- Excellent Customer service
- Medical terminology
- EMR / EHR
- Clinical documentation
- Patient-focused care
- Data entry
- Compassionate
- CPR certified
- Immunization administration
- Specimens collection and processing
- Professionalism and ethics
- First aid
- Medical supply inventory
- Complex Problem-solving
Certification
- CCMA - Certified Clinical Medical Asst. License # Q9A4Z8X3 Expires 05/2027
- CPR/First aid certified
Timeline
Medical Assistant
Northwest Florida Community Hospital
11.2020 - Current
Front Desk/Medical Receptionist
Dr Amer Malik
10.2010 - Current
High School Diploma -
Chipley High School
Medical Assistant - Medical Assistant
National Healthcareer Association
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