Summary
Overview
Work History
Education
Skills
Timeline
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Brittney Bond

Brittney Bond

Tell City,IN

Summary

I am a dedicated customer service professional with knowledge of the service industry and proven multitasking abilities, with extensive experience in the restaurant industry. I am committed to maintaining professional relationships to increase and promote an engaging and empowering work culture and drive business results. I am a solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients and co-workers. I am motivated to maintaining customer satisfaction and contributing to company success. I specialize in quality, speed and process optimization. I am articulate, energetic and results-oriented with exemplary passion for cultivating partnerships and growing businesses.

Overview

23
23
years of professional experience

Work History

Delivery Courier

Amazon Flex
10.2021 - Current
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Followed company policies and procedures during shift.
  • Drove safely at all times to avoid accidents and harm.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Verified package information to check for accuracy and completeness.
  • Utilized GPS navigation systems to navigate faster routes.
  • Delivered packages to customer doorsteps and business offices.

Cemetery Maintenance

New Hope Cemetery, LLC
01.2019 - Current
  • Inspected and maintained equipment to keep items in top working condition.
  • Maintained garden area, sidewalks, public walkways of the cemetery.
  • Pruned shrubs and low trees to improve growth habit or remove damaged branches.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Maintained gardening tools by replacing blades and fluids.
  • Monitored and evaluated condition grave sites

Funeral Services Assistant and Removal Associate

Koehler Funeral Home
06.2021 - 01.2022
  • Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
  • Arranged floral tributes and lights around caskets in visitation rooms and chapels.
  • Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
  • Carried flowers to hearses or limousines for transportation to churches and places of interment.
  • Drove company vehicles to transport remains or families to services.
  • Transferred cremated remains from temporary urns to permanent urns to release cremated remains to families.
  • Transported deceased to funeral home.

Grill Chef

Cafe Arazu
08.2010 - 08.2015
  • Stored and handled goods correctly to maintain freshness and condition.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Restocked and rotated food items according to expiry dates to minimize waste.
  • Provided support to crew members through all facets of food preparation and delivery.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
  • Grilled meats and seafood to customer specifications.
  • Adjusted gas and electric grills to specified temperatures for quality food output.
  • Adhered to strict food safety regulations and hygiene standards.
  • Restocked stations and supplies during slower periods between rushes.
  • Modified recipes according to dietary requirements.
  • Interacted with guests to obtain feedback on product quality and service levels.
  • Monitored food temperatures for proper cooking and safe consumption.

In-House Pizza Maker

Papa Johns International Inc.
01.2010 - 04.2010
  • Monitored and maintained clean working areas and cooking surfaces.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared fresh dough and other pre-made items, following store recipes to mix ingredients, allowing for sufficient rising or cooking and placing in cooler for storage until needed.
  • Stocked front-of-house materials.
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Coached new workers on store policies, pizza making, and dough preparation.

Line Cook

Locust Street Cafe
06.2009 - 04.2010
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.

Patient Care Technician

Deaconess Midtown Hospital
12.2005 - 09.2006
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Collected and transported specimens to prepare for lab testing.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Transported patients between rooms and appointments or testing locations.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

In-House Assistant Manager

Papa Johns International Inc.
09.2004 - 12.2005
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Rides Operator- Elite Crew

Holiday World & Splashin' Safari
03.2004 - 08.2004
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Monitored passengers and ride operations and enforced safety regulations.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Operated variety of amusement park rides and monitored passenger safety and comfort.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Conducted daily inspections of amusement park rides to verify functionality and safety.
  • Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
  • Trained new ride operators on safety procedures and ride operations.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Built and established positive relationships with patrons, team members and supervisors.
  • Trained new recreation attendants on safety procedures and customer service tactics.

Rides Operator

Holiday World & Splashin' Safari
03.2003 - 08.2003
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Monitored passengers and ride operations and enforced safety regulations.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.

Amusement Park Sweeper - Elite Crew

Holiday World & Splashin' Safari
03.2002 - 08.2002
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Supervised supplies in inventory and submitted reorder requests.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Amusement Park Sweeper

Holiday World & Splashin' Safari
03.2001 - 08.2001
  • Created and maintained detailed reports of daily, weekly and monthly operations.
  • Worked effectively in fast-paced environments.
  • Kept building spaces premises clean inside and outside.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

Education

High School Diploma -

Tell City Jr-Sr High School
Tell City, IN
05.2004

Skills

  • Customer Transactions
  • Cooperative Attitude
  • Facility Safety
  • Work Task Prioritization
  • Customer Relations
  • Time Management Skills
  • Training and Development
  • Handheld scanning devices
  • Package pickup and delivery
  • Business processes and procedures
  • Local routes
  • Excellent driving skills
  • Attention to confidentiality
  • Valid driver's license
  • GPS and route planning

Timeline

Delivery Courier

Amazon Flex
10.2021 - Current

Funeral Services Assistant and Removal Associate

Koehler Funeral Home
06.2021 - 01.2022

Cemetery Maintenance

New Hope Cemetery, LLC
01.2019 - Current

Grill Chef

Cafe Arazu
08.2010 - 08.2015

In-House Pizza Maker

Papa Johns International Inc.
01.2010 - 04.2010

Line Cook

Locust Street Cafe
06.2009 - 04.2010

Patient Care Technician

Deaconess Midtown Hospital
12.2005 - 09.2006

In-House Assistant Manager

Papa Johns International Inc.
09.2004 - 12.2005

Rides Operator- Elite Crew

Holiday World & Splashin' Safari
03.2004 - 08.2004

Rides Operator

Holiday World & Splashin' Safari
03.2003 - 08.2003

Amusement Park Sweeper - Elite Crew

Holiday World & Splashin' Safari
03.2002 - 08.2002

Amusement Park Sweeper

Holiday World & Splashin' Safari
03.2001 - 08.2001

High School Diploma -

Tell City Jr-Sr High School

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