Brittney M. O'Brien
Philadelphia,PA
Summary
Dynamic Licensed Practical Nurse with a proven track record at AccentCare, excelling in effective communication and clinical decision-making. Enhanced patient retention through strategic collaboration and streamlined workflows, ensuring optimal care continuity. Recognized for adaptability and accountability in diverse clinical scenarios, driving improved patient outcomes and fostering a culture of continuous improvement.
Overview
13
13
years of professional experience
Work History
Licensed Practical Nurse - Community Care
AccentCare
01.2013 - Current
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
- Comforted and counseled patients and families throughout care process.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
Clinical Support Specialist
AccentCare
01.2022 - 02.2025
- Fostered culture of continuous improvement, encouraging feedback and implementing best practices in collaboration with sales operations.
- Boosted patient retention rates, establishing improved sales follow up with re-hospitalized patients
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives of improved patient outcomes.
- Participated actively in quality assurance initiatives, identifying areas for improvement and implementing corrective actions as needed.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Assisted with admissions, appointments, transfers, and discharges.
- Led team meetings to discuss patient progress, review new policies or procedures, and strategize ways to improve overall department performance.
- Collaborated with healthcare providers to develop appropriate discharge plans that ensured continuity of care with primary care providers.
Education
Saint Hubert's High School
Philadelphia, PALincoln Technical Institute
Moorestown, NJCommunity College of Philadelphia
Philadelphia, PABucks County Community College
Newtown, PAHarcum College
Bryn Mawr, PASkills
- Consistently accountable
- Effective clinical decision-making
- Resource allocation
- Effective communication
Timeline
Clinical Support Specialist
AccentCare
01.2022 - 02.2025
Licensed Practical Nurse - Community Care
AccentCare
01.2013 - Current
Saint Hubert's High School
Lincoln Technical Institute
Community College of Philadelphia
Bucks County Community College
Harcum College
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