Brittni Brack
CentertField,UT
Summary
Dedicated cafeteria leader with experience controlling costs and increasing efficiency to maintain budget goals. Consistently outperformed objectives by strengthening controls and updating procedures. Excellent communication, observational and planning abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level remote position. Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
School Cook
South Sanpete School District
08.2022 - Current
- Supported school initiatives for promoting health and wellness by integrating nutritional education components into meal planning processes.
- Trained new staff members on kitchen procedures, fostering a positive team atmosphere for efficient workflow.
- Maintained a clean and sanitary work environment, ensuring compliance with health regulations and promoting food safety.
- Kept accurate records of food stocks, supplies, and equipment maintenance needs to support efficient inventory management and kitchen upkeep.
Drink Specialist
Twisted Coconut
08.2019 - 12.2019
- Offered guidance and support to newer team members, fostering a positive work environment based on teamwork and collaboration.
- Assisted in staff training sessions, sharing expertise in techniques and product knowledge to improve overall team performance.
- Improved workflow efficiency by organizing tools and equipment for easy access during busy shifts.
- Maintained a clean and organized workspace, adhering to health and safety standards for optimal beverage preparation.
Medical Record Retrieval Agent
Verisk Health
08.2014 - 12.2014
- Resolved caller issues quickly and thoroughly.
- Handled and promptly resolved customer complaints to maintain professional relationships.
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Obtained client information by answering telephone calls.
- Managed complex cases involving high-risk clientele or unique circumstances, successfully mitigating potential challenges through diligent research and collaboration with colleagues.
- Consistently met compliance requirements for the agency by promptly completing mandatory continuing education courses and staying current on industry regulations.
- Presented feedback to management on customer service trends and improvement areas.
Wireless Sales Associate
Ensignal Verizon
08.2013 - 08.2014
- Handled customer returns and exchanges professionally, ensuring a positive outcome for both the customer and the business.
- Achieved consistent monthly sales goals with effective upselling of accessories, warranties, and additional services.
- Maintained a clean and organized sales floor for an inviting shopping environment, resulting in higher foot traffic and sales.
- Increased customer satisfaction by providing personalized product recommendations and comprehensive information on wireless plans and devices.
- Demonstrated proficient product knowledge to customers and provided detailed product information.
- Assisted customers in troubleshooting technical issues, fostering trust and building long-term relationships.
- Demonstrated expert knowledge of wireless products, plans, and features to effectively address customer needs.
- Activated both contract and pre-paid wireless phones for [Number] customers per month by inserting new SIM cards and batteries, restoring content and establishing new payment accounts.
- Assisted and supported training of new sales associates.
- Operated product tools, equipment, and point of sale terminals.
- Accepted and processed payments and purchases for new equipment using POS system.
- Conducted regular inventory audits to ensure accurate stock levels and prevent discrepancies or loss.
- Streamlined the activation process for new devices, ensuring a smooth experience for customers while increasing efficiency.
- Participated in ongoing training sessions for continuous professional development and improved sales skills.
- Managed multiple tasks simultaneously while maintaining attention to detail and excellent time management skills.
Cna
Mission At Community Rehab Centerfield
09.2012 - 12.2013
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Education
No Degree - Nail Technician
Snow College, Richfield Ut
Richfield, UTHigh School Diploma -
Gunnison Valley High School
Gunnison, UT05.2004
Skills
- Data Entry Standards
- Deadline Management
- Research abilities
- Critical design review
- Information Gathering
- Conflict Resolution
- Documentation And Reporting
- Requirements Writing
- Detail Oriented
- Status Updates
Timeline
School Cook
South Sanpete School District
08.2022 - Current
Drink Specialist
Twisted Coconut
08.2019 - 12.2019
Medical Record Retrieval Agent
Verisk Health
08.2014 - 12.2014
Wireless Sales Associate
Ensignal Verizon
08.2013 - 08.2014
Cna
Mission At Community Rehab Centerfield
09.2012 - 12.2013
No Degree - Nail Technician
Snow College, Richfield Ut
High School Diploma -
Gunnison Valley High School
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