Brittni Castilleja

Dedicated health professional with experience in popular systems and software. Friendly employee with strong customer service and issue resolution skills. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced Military environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. handles a wide range of administrative tasks to ensure the successful accomplishment and delivery of work. Service specific agency accounts, including forming relationships with agency HR specialists over specialized knowledge base and providing targeted customer support to course participants. Serve as point-of-contact for all incoming inquiries and manages centralized communication platforms. Enter data into multiple software systems and verify to ensure the accuracy of the information that has been recorded. Respond to customer inquiries and guide them through the registration/payment process from selection of a course to payment requirements. Take customer (current and prospective) calls and provide accurate, satisfactory answers to their queries and concerns. Run various reports using database and reporting platforms.

• BLS Certified