Summary
Overview
Work History
Education
Skills
DRAWING/ART
Timeline
Generic

Brittni Musgrove

Naples,ID

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

6
6
years of professional experience

Work History

Box Sander

Panhandle Door Inc
05.2023 - 09.2023
  • Improved product quality by consistently sanding surfaces to achieve smooth finishes.
  • Enhanced production efficiency through proper maintenance and cleaning of sanding equipment.
  • Achieved customer satisfaction by meeting project deadlines with high-quality sanding work.
  • Maximized safety in the workplace by adhering to proper safety protocols while operating sanders.
  • Increased team productivity by effectively collaborating with colleagues on large-scale projects requiring multiple sanders.
  • Reduced material waste by accurately measuring and marking materials for precise sanding operations.

Checking Clerk

Super 1 Foods
06.2022 - 10.2022
  • Enhanced customer satisfaction by efficiently handling check-in processes and addressing concerns.
  • Streamlined check-in procedures for improved accuracy and reduced wait times.
  • Collaborated with team members to ensure a smooth, organized check-in experience for all guests.
  • Assisted in training new staff on proper check-in procedures, resulting in consistent high-quality service.
  • Maintained updated knowledge of company policies and industry regulations to provide accurate information to guests.
  • Managed high-volume periods with professionalism, prioritizing tasks to maintain organization and efficiency during busy times.
  • Developed rapport with returning guests, providing personalized service that fostered loyalty and repeat business.
  • Resolved guest disputes fairly and professionally, maintaining positive relationships while upholding company policies.

300 Electrical

Diedrich Roasters LLC
05.2021 - 02.2022
  • Improved electrical system efficiency by installing and maintaining various types of wiring, control devices, and lighting systems.
  • Assisted in reducing project completion times by effectively collaborating with journeyman electricians on various tasks.
  • Increased safety standards by strictly adhering to industry regulations and following all necessary precautions during installations and repairs.
  • Enhanced job site productivity by organizing tools, materials, and equipment for easy access and use.
  • Supported the successful completion of projects by interpreting blueprints, schematics, and technical documents.
  • Contributed to cost savings through efficient inventory management of electrical supplies and materials.
  • Ensured accurate measurements by utilizing appropriate electrical testing instruments for each task.
  • Maintained a clean work environment while performing tasks such as conduit bending, cable pulling, and device mounting.
  • Provided superior customer service through clear communication with clients regarding project updates and progress reports.
  • Gained hands-on experience in various aspects of the electrical trade through diverse project assignments during apprenticeship program.
  • Completed high-quality workmanship by consistently meeting or exceeding project specifications set forth by supervisors or licensed electricians.

Sales Associate

Petco
08.2019 - 05.2021
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
  • Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Lead Sandwich Maker

Subway
07.2018 - 07.2019
  • Enhanced customer satisfaction by efficiently preparing high-quality sandwiches in a timely manner.
  • Streamlined the sandwich-making process for increased productivity and reduced wait times.
  • Upheld strict food safety standards by maintaining a clean and organized work environment.
  • Reduced food waste with careful portion control and inventory management practices.
  • Trained new employees on company policies, procedures, and sandwich-making techniques, improving overall team performance.
  • Collaborated with team members to ensure consistency in sandwich preparation and presentation.
  • Assisted in menu development by suggesting new sandwich options based on customer preferences and seasonal ingredients.
  • Consistently met or exceeded daily sales goals through effective upselling and promotion of specials.
  • Maintained positive relationships with customers by providing exceptional service and addressing concerns promptly.
  • Managed inventory levels, ordering necessary supplies to avoid stockouts or overstock situations.
  • Improved efficiency by optimizing workspace layout and equipment placement for faster sandwich assembly.
  • Contributed to a welcoming atmosphere by ensuring dining area cleanliness and proper table settings were maintained throughout the day.
  • Spearheaded weekly staff meetings to discuss goals, challenges, and opportunities for improvement within the team environment.
  • Implemented regular quality checks on ingredients to ensure freshness and prevent potential health hazards from spoiled products.
  • Developed strong communication skills while coordinating tasks with coworkers during busy periods for smooth operations flow.
  • Increased repeat business through attentive listening to customer feedback on taste preferences or dietary needs, leading to customized orders that delighted patrons.

Receiving Associate

Diedrich Roasters LLC
03.2018 - 07.2018
  • Enhanced warehouse efficiency by accurately processing incoming shipments and promptly updating inventory records.
  • Streamlined receiving operations for improved organization and faster unloading of deliveries.
  • Expedited order fulfillment by thoroughly inspecting received goods and swiftly directing items to appropriate storage locations.
  • Increased accuracy in inventory management with meticulous record-keeping of received products, quantities, and associated documentation.
  • Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety protocols.
  • Strengthened vendor relationships through timely communication regarding delivery schedules, discrepancies, or damaged goods.
  • Ensured seamless integration of new products into existing inventory systems by coordinating closely with purchasing and sales departments.
  • Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
  • Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
  • Minimized errors in shipment documentation with thorough verification of packing slips, invoices, and purchase orders.
  • Implemented improvements in receiving processes through regular analysis of performance metrics and identification of areas needing optimization.
  • Supported company compliance efforts by adhering to relevant regulations, guidelines, or best practices in all aspects of the receiving process.
  • Facilitated smooth transitions between shifts with clear communication regarding completed tasks, outstanding responsibilities, or notable issues within the receiving department.
  • Elevated customer satisfaction levels through accurate tracking of backorders or special requests during the receiving process for expedited fulfillment when possible.
  • Assisted in maintaining a safe work environment by participating in routine inspections or audits within the receiving area to identify potential hazards or areas of concern.

Education

High School Diploma -

Riverside High School
Bonners Ferry, ID
01.2012

Skills

  • Sandblasting Understanding
  • Flooring Knowledge
  • Safety Trained
  • Residential Specialist
  • Buffering Machine Operation
  • Belt Sander Mastery
  • Cordless sander operation
  • Random orbital sander operation
  • Buffing and polishing
  • Belt sander operation
  • Sanding techniques
  • Sanding grit selection
  • Cash Handling
  • Drawer Balancing
  • Returns Processing
  • Customer Assistance
  • Product Restocking
  • Payment Collection
  • Customer Service
  • Payment Processing
  • ID Verification
  • Product Recommendations
  • Inventory Control
  • Product Sales
  • Client Account Management
  • Sales Development
  • Promotional Support
  • Upselling
  • Business Development
  • Transformer Installations
  • Safety Protocols
  • Battery Storage Systems
  • Residential Wiring
  • Electrical Maintenance
  • Telecommunications Wiring
  • Electrical Code Knowledge
  • Grounding Systems
  • Visual Art Creation
  • Visual Communication Expertise
  • Adobe Photoshop
  • Special Finishes
  • Technical Illustration
  • Superior Organizational Skills
  • Photographic Editing
  • Material Selection
  • 2D Design
  • 3D Design
  • Video Game Product Development
  • Organizing and Categorizing
  • Work Planning and Prioritization
  • Server Support
  • Technical Troubleshooting
  • Data Entry
  • Automation Support
  • User Support
  • Hardware and Software Installation
  • Log Updates
  • Technical Analysis
  • Attention to Detail
  • Bug Reports
  • System Monitoring
  • Security Patches
  • Security Updates
  • Written Communication
  • Troubleshooting
  • Microsoft Word
  • Interpersonal Communication
  • Analytical and Critical Thinking
  • Verbal Communication
  • Research
  • Customer Relations
  • Critical Thinking
  • Multitasking Abilities
  • Clerical Support
  • Relationship Building
  • Organizational Skills
  • Problem-Solving
  • Team building
  • Task Prioritization
  • Project Planning
  • Scheduling
  • Information Security
  • Product Knowledge
  • Call Management
  • Consultative Sales
  • Account Updating
  • Data Collection
  • Appointment Scheduling
  • Paperwork Processing
  • Service Standard Compliance
  • Reading Comprehension
  • Record Preparation
  • Retail Store Support
  • Money Handling Abilities
  • Client Relations
  • Minute Taking
  • Microsoft Office Suite
  • Microsoft Outlook
  • Microsoft Excel

DRAWING/ART

I spend most of my free time relaxing in my art. I mostly delve in digital art on the computer, making stories through comics and animation as well as simply drawing whatever comes to me in the moment. I mostly draw animals such as cats and dogs, as an animal lover I get the most joy out of this. 

Timeline

Box Sander

Panhandle Door Inc
05.2023 - 09.2023

Checking Clerk

Super 1 Foods
06.2022 - 10.2022

300 Electrical

Diedrich Roasters LLC
05.2021 - 02.2022

Sales Associate

Petco
08.2019 - 05.2021

Lead Sandwich Maker

Subway
07.2018 - 07.2019

Receiving Associate

Diedrich Roasters LLC
03.2018 - 07.2018

High School Diploma -

Riverside High School

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Brittni Musgrove