Brittnie Hale
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
20
20
years of professional experience
Work History
Laborer
Iconic Spray Foam
11.2023 - Current
- Enhanced thermal efficiency by accurately measuring and cutting insulation materials to fit specific spaces.
- Improved client satisfaction by expertly installing insulation in residential properties.
- Ensured safety compliance by adhering to industry standards and regulations during installations.
- Maintained cleanliness at job sites by disposing of waste materials properly and keeping work areas organized.
- Contributed to increased company revenue through successful completion of insulation installations within project deadlines.
- Reduced energy costs for clients with proper installation of various insulation types, such as fiberglass, cellulose, or spray foam.
- Collaborated with construction teams to ensure timely completion of insulation projects.
- Efficiently coordinated with teams of other tradesmen on large scale projects.
Property Manager
Livschitz Family Realty LLC
09.2023 - 12.2023
- Enhanced property value by overseeing renovation projects and recommending improvements to common areas.
- Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
- Maintained healthy gardens by timely pruning, fertilizing, mulching, and pest control measures.
- Improved elderly clients'' quality of life by providing compassionate and attentive care.
- Provided mobility support through transfers, ambulation assistance, and the use of adaptive equipment.
- Managed medications according to physician orders, ensuring proper administration and adherence to schedules.
- Delivered nutritious meals tailored to individual dietary needs while respecting client preferences.
- Offered companionship during difficult times by providing emotional support and empathetic listening skills.
- Coordinated transportation services for medical appointments or personal errands as needed for uninterrupted daily living routines.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Independent Contractor
G2T Construction
12.2017 - 08.2023
- Improved project efficiency by streamlining communication channels and optimizing resource allocation.
- Established long-term relationships with clients, resulting in increased repeat business.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Identified areas for cost reduction, leading to significant savings without compromising quality.
- Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
- Increased excavation efficiency by operating heavy machinery with precision and care.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Maintained a clean working environment by performing daily housekeeping duties, reducing risks associated with cluttered workspaces.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Helped with door and window installations.
- Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.
- Cleaned and maintained tools, equipment and worksites.
- Worked on sites, installing roofs and other exterior components.
- Received positive feedback from clients for exceptional attention to detail in cleaning tasks.
- Expanded clientele through effective networking and promotion of company services.
- Implemented environmentally friendly cleaning practices to reduce environmental impact without compromising quality.
- Managed scheduling efficiently to accommodate multiple clients while minimizing travel time between job sites.
Cosmetologist
Hair Studio One
11.2016 - 11.2017
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Dog Boarding Kennel Owner/Operator
Applewood Kennels
07.2014 - 11.2016
- Enhanced animal well-being by providing daily care, including feeding, cleaning, grooming, and exercising.
- Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures.
- Ensured animal safety with proper handling techniques and adherence to facility guidelines.
- Increased client satisfaction by offering attentive customer service and addressing any concerns regarding their pets'' stay at the kennel.
- Reduced stress levels among boarding animals with consistent routines and calming enrichment activities.
- Facilitated smooth check-in/check-out processes for clients while ensuring all necessary documentation was completed accurately.
- Maintained open lines of communication with pet owners through regular updates on their pets'' well-being during boarding stays.
- Organized group play sessions to provide socialization opportunities for compatible dogs in our care.
- Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.
- Enhanced the overall appearance of kennel facilities by performing regular maintenance tasks such as painting, minor repairs, and landscape upkeep.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Munitions Stockpile Technician
United States Air Force, USAF
11.2011 - 11.2014
- Supervised two accountability managers, guided 165 custodians/commanders, sustained 33 munitions accounts.
- Managed, $144M munitions stockpile, implemented management controls for munitions assets, levels and forecasting.
- Oversaw delinquent document program, reviewed inventories, authorized transactions, and validated munitions tracking system inputs.
- Organized month, annual and special munitions inventories with 100% accuracy.
- Broadened career knowledge by organizing first ever squadron NWRM inventory validating missile components worth $49K
- Trained 24 custodians on accountability practices by conducting one on one system training.
- Managed shipments/receipts, handled documents for 334K items worth $27.5M .
- Managed workcenter file plan, inspected 500 accountable documents, passed 100% of quality assurance evaluations.
- Managed 312 shipments, $10M in assets positioned on time, awarded AFA Team award and Squadron Team of the quarter.
- Provided air field training to 77 personnel resulting in zero runway incursions.
- Inspected 206 individual training records, identified/corrected 65 data errors leading to 100% training compliance.
Munitions Training Scheduler
United States Air Force, USAF
02.2010 - 11.2011
- Plans, schedules, conducts training for 205 personnel throughout 11 work centers.
- Oversaw training programs, implements standards, and developed local training policies, methods and plans.
- Scrupulous scheduler, created 821 training appointments with 100% on time rating.
- Pioneered 7 level online training course and provided critical feedback to assure future trainees success.
- Managed 54 training course codes, efforts critical to the 3rd EMS receiving the Maintenance Effectiveness Award.
- Managed and processed Mobility Packages worth $2.5M.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Ensured accurate forecasting of resource requirements by closely monitoring project progress and adjusting plans accordingly.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
Munitions Mobility Crew Member
United States Air Force, USAF
02.2008 - 02.2010
- Responsible for planning, coordinating and executing all deployment functions for 242 personnel.
- Coordinated personnel/equipment movements to ensure mobility preparation exceeds standards.
- Submitted airlift requirements, personnel and equipment load lists in Logistics Module system.
- Performed build up and maintenance of F-22 mobility package valued at $2.9M.
- Lead establishment and implementation of work order tracking system to ensure 100% completion on time.
- Prepared and processed $7M worth of equipment during PACAF ORI contributing to 3 EMS Excellent Rating.
- Streamlined tool management resulting in 48 man hours saved.
- Transcribed training paper training records into online tracker with zero defects and being the first WG to complete transition.
- Coordinated procurement of 550 pieces of equipment from Eielson AFB, saving the Air Force $125K.
Munitions Flight Administration
United States Air Force, USAF
01.2006 - 02.2008
- Managed 28 munitions custody and four consumption accounts for on base agencies valued in excess of $1.7M.
- Conducts annual, semi annual, special and monthly inventories.
- Meticulously input 2.4K transactions upholding 100% accuracy rate.
- Strictly managed government purchase accounts.
- Expediently processed and coordinated 73 redistribution shipments flawlessly.
- Inputs in and outbound shipments as directed by redistribution and disposition instructions.
- Conducted flight supervision meetings, attended squadron leadership meetings and provided notes and minutes to leadership.
- Selected as Munitions Flight Information Manager, provided administrative support for 238 personnel as well as maintained all applicable slides and information required at leadership meetings.
Munitions Flightline Crew Member
United States Air Force, USAF
01.2004 - 01.2006
- Delivered required equipment and munitions assets to flightline agencies.
- Inspected and provided maintenance on vehicles and munitions equipment.
- Assisted in monthly, annual, semi annual and special inventories.
- Conducted munitions holding pads and structures inspections and maintenance.
- Coordinated with flightline agencies for delivery or removal of equipment and munitions assets.
- Coordinated with other work centers within flight to ensure all technical orders and inspection guidelines were being followed.
Education
Associate of Science - Criminal Justice, Forensics
American Military University
Charles Town, WVAssociate of Science - Veterinary Technology
San Juan College
Farmington, NMNo Degree - Cosmetology
John Paolo's Extreme Beauty Institute
Ballston Spa, NY12.2016
No Degree - Leadership
Airman Leadership School
Elmendorf AFB, AK 07.2010
High School Diploma -
MYCP
Dillon07.2003
Skills
- Office Management
- Contract Negotiations
- Project Management
- Administrative Support
- Customer Service
- Travel Coordination
- Excellent Multi-Tasking Ability
- Inventory Management
- Time Management
- Documentation and Control
- Scheduling and Calendar Management
- File Management
Accomplishments
Airmen Leadership School John L. Levitow award
Clements McMullen Daedalian award
Pioneered Online 7 Level Course
UAC Vice-President
References
References available upon request.
Timeline
Laborer
Iconic Spray Foam
11.2023 - Current
Property Manager
Livschitz Family Realty LLC
09.2023 - 12.2023
Independent Contractor
G2T Construction
12.2017 - 08.2023
Cosmetologist
Hair Studio One
11.2016 - 11.2017
Dog Boarding Kennel Owner/Operator
Applewood Kennels
07.2014 - 11.2016
Munitions Stockpile Technician
United States Air Force, USAF
11.2011 - 11.2014
Munitions Training Scheduler
United States Air Force, USAF
02.2010 - 11.2011
Munitions Mobility Crew Member
United States Air Force, USAF
02.2008 - 02.2010
Munitions Flight Administration
United States Air Force, USAF
01.2006 - 02.2008
Munitions Flightline Crew Member
United States Air Force, USAF
01.2004 - 01.2006
Associate of Science - Criminal Justice, Forensics
American Military University
Associate of Science - Veterinary Technology
San Juan College
No Degree - Cosmetology
John Paolo's Extreme Beauty Institute
No Degree - Leadership
Airman Leadership School
High School Diploma -
MYCP