Brittni L. Jones
Frisco,TX
Summary
Scientific Medical Technologist with 10 years of training and experience in laboratory environments that optimize patient safety with minimal medical or health care errors. Consistently employs methodical approaches to analyze results, establish procedures and use computers and specialized instruments for accurate and precise testing. Organized and dependable employee successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Medical Technologist
Quest Diagnostics
05.2023 - Current
- Analyzed laboratory findings to check accuracy of results.
- Followed laboratory protocols for specimen processing, analysis, and results reporting.
- Maintained required laboratory supplies inventory, and verified viability of supplies prior to use.
- Trained and oriented new medical technologists to perform and interpret tests.
- Collected and reviewed patient medical histories to accurately interpret test results.
- Identified and troubleshot technical issues related to laboratory procedures.
- Maintained laboratory equipment and supplies, ensuring proper functioning and compliance with laboratory standards.
Program Manager and Credentialing Specalist
EGA Associates, LLC
04.2022 - 12.2022
- Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
- Interacted with customers and clients to identify business needs and requirements.
- Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material.
- Addressed and resolved technical, financial and operational concerns by working with team members and directors.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Created and presented data using MS Excel spreadsheets and other MS Office tools.
- Resolved problems and provided solutions to customers by communicating requirements to subordinates.
- Tracked and reported Timeframe program results to customers and stakeholders to facilitate change management activities.
- Devised tools and benchmarks to improve team performance and monitor production.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Identified system needs and designed processes to support business requirements.
Field Application Specialist
BioMerieux Inc.
04.2021 - 04.2022
- Patched software and installed new versions to eliminate security problems and protect data.
- Increased sales by educating prospects on benefits of products and services in comparison to competitors.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Configured hardware, devices and software to set up work stations for employees.
- Prepared variety of different written communications, reports and documents.
- Coordinated and provided technical training, consultation, and ongoing support for Biomerieux's diagnostic product line.
- Applied medical subject matter knowledge to improve IT systems and functions.
- Worked with product engineering team to define clinical requirements and assist with testing.
- Served as liaison between end-users and health IT team.
- Worked closely with subject matter experts to develop solutions and improvements for clinical systems.
Medical Technologist
Texas Health Physicians Group
07.2020 - 04.2021
- Followed laboratory protocols for specimen processing, analysis and results reporting.
- Operated, calibrated and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
- Established and monitored quality assurance programs and activities to maintain accuracy of laboratory results.
- Facilitated in opening newly relocated laboratory.
- Trained and oriented new medical technologists to perform and interpret tests.
- Maintained required laboratory supplies inventory, and verified viability of supplies prior to use.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Oversaw in-depth laboratory inspections and contributed to favorable outcomes.
- Prioritized work assigned, maintained accurate records of work performed and initiated corrective action in case of defective records or inadequate care plans.
Medical Technologist
Quest Diagnostics
01.2014 - 01.2020
- Microbiology, Mycology, Virology, Acid Fast Bacilli, Parasitology, Molecular Microbiology and Bioterrorism Agents.
- Evaluated quality control within laboratory using standard laboratory test and maintained compliance with CLIA, OSHA, safety and risk-management guidelines.
- Operated Biomerieux, Thermo Fisher and Cepheid laboratory equipment, and adhered to strict maintenance schedules.
- Analyzed laboratory findings to check accuracy of results.
- Input medical tests and clinical results data into computer using SunQuest and Smart term software.
- Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
- Participated in team-building activities to enhance working relationships.
- Used coordination and planning skills to achieve results according to schedule.
Education
Bachelor of Science - Clinical Laboratory Sciences
Our Lady of The Lake College
Baton Rouge, LA12.2013
Skills
- Laboratory Procedures
- Regulatory Affairs Compliance
- Troubleshooting Network Connections
- Hardware and Software Configuration
- Vendor Sourcing
- Timekeeping and Payroll
- Personnel Management
- Employee Coaching and Motivation
- Project Management
- Customer Service
- Performance Monitoring
- Scheduling and Coordinating
- Multi-Operations Management
- OSHA, JACOH and CAP Compliance
- Adobe, Excel and Word Applications
- Quality Assurance and Control
- Corrective Actions
- Program Development and Management
- Microbiology Expertise
- Laboratory Organization
Timeline
Medical Technologist
Quest Diagnostics
05.2023 - Current
Program Manager and Credentialing Specalist
EGA Associates, LLC
04.2022 - 12.2022
Field Application Specialist
BioMerieux Inc.
04.2021 - 04.2022
Medical Technologist
Texas Health Physicians Group
07.2020 - 04.2021
Medical Technologist
Quest Diagnostics
01.2014 - 01.2020
Bachelor of Science - Clinical Laboratory Sciences
Our Lady of The Lake College
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