Brittny Kelly

Patrol and monitor all areas of the property, including the exterior by operating a bicycle or company vehicle

Monitor alarm system and surveillance cameras

Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees

Act as a first responder in emergency situations

Perform gaming drops/transactions, including carrying drop boxes and chip carriers

Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences

Act as a dispatcher to relay information, messages and/or emergencies to or from appropriate personnel using telephones or two-way radios

Render appropriate first aid to injured persons and following established protocol for reporting injuries

Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures

Required to successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED training/drill as a condition of employment

Maintain proficiency in the use of all assigned equipment

-Bike certified

-Report certified

-Dispatch certified

• Made recommendations for improvements in processes or procedures based on personal observations and feedback from guests.
• Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
• Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
• Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.