Brittny Kelly
Las Vegas
Summary
Extremely hardworking professional trained in multiple positions including management and field experience. Experienced with long fast paced hours on foot, and easily adapt to various company positions/roles. Work traveling and flexible hours are no obstacle. Will work hard to prove that my skills are valuable to the company.
Overview
12
12
years of professional experience
Work History
Security Officer
Aria
11.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Security Officer (Full-time)
Excalibur hotel and casino
08.2021 - Current
- Bike security officer certified
- CPR certified
- Certified Field Training Officer
- Report writer
- ID check guests on gaming floor
- Enforce policy and procedure for guests and team members alike
- Dispatch calls to officers
- Review camera footage and conduct constant surveillance
- Provide outstanding customer service to all patrons
Amazon Fulfillment Associate
Amazon Warehouse
12.2020 - 06.2021
- Scan products being shipped out
- Inspect for any damages
- Unload conveyer belts of products into appropriate delivery pallets
- Load up delivery semi trucks
- Constant heavy lifting and fast paced shifts
- Ensure proper truck security seal tags are physically applied to vehicles
- Input truck load weight and delivery information
Shift Lead
Mimi’s Cafe
04.2019 - 12.2020
- Managed establishment finances, including counting cash and receipts and completing bank deposits
- Continued high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands
- Organized and coordinated work for7 team members
- Updated office files daily and kept records organized
- Served customers by going above-and-beyond to offer exceptional support for all needs
- Verified level of supplies and requested new inventory to meet service levels
Certified Training Supervisor
Transition Services Inc
03.2013 - 11.2014
- Directed team of6 to8 employees smoothly carrying out yard maintenance work
- Met schedule demands by planning efficient transportation routes
- Managed team performance, monitoring field work and correcting issues quickly to maintain service levels
- Maintained team safety by enforcing roles and regulations
- Trained new team members in power tool operations, proper cleaning procedures, and ways to exceed performance expectations
- Served customers by going above-and-beyond to offer exceptional support for all needs
- Maintained full compliance with legal, health, and safety regulations
Education
High school diploma - undefined
Centennial High School
Las Vegas, NV05.2010
Skills
- Organizing tasks
- Time management
- Heavy lifting
- Outstanding customer
- Helpful team member service skills and experience
- Report Writing
Timeline
Security Officer
Aria
11.2024 - Current
Security Officer (Full-time)
Excalibur hotel and casino
08.2021 - Current
Amazon Fulfillment Associate
Amazon Warehouse
12.2020 - 06.2021
Shift Lead
Mimi’s Cafe
04.2019 - 12.2020
Certified Training Supervisor
Transition Services Inc
03.2013 - 11.2014
High school diploma - undefined
Centennial High School
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