Summary
Overview
Work History
Education
Skills
Timeline
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Brittny McGinnis

Louisville,KY

Summary

High-energy professional with proven leadership, critical thinking and project management abilities gained during 11 year administrative/sales career. Dedicated team player skilled at problem solving and conflict resolution.

Overview

11
11
years of professional experience

Work History

Office Administrator

Mays Dermatology & Cosmetic Center
11.2019 - Current
  • Streamlined office processes by implementing efficient organizational systems and digital tools.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
  • Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
  • Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Updated reports, managed accounts, and generated reports for company database.

Assistant Manager of Sales

Soft Surroundings
01.2017 - 11.2019
  • Boosted sales revenue by identifying potential clients and presenting tailored solutions to their needs.
  • Managed a team of sales representatives, providing training and guidance for successful sales strategies.
  • Established strong relationships with key clients, securing repeat business and fostering long-term partnerships.
  • Streamlined sales processes, resulting in increased efficiency and improved customer satisfaction.
  • Developed targeted marketing campaigns that generated new leads and contributed to overall sales growth.
  • Analyzed market trends and competitor activities, adjusting sales tactics accordingly for maximum success.
  • Set individual and team sales targets, motivating staff to achieve top performance levels consistently.
  • Conducted regular performance reviews with team members, identifying areas for improvement and guiding them towards professional development opportunities.

Sales Representative

Media Library
06.2013 - 04.2016
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

Associate of Science - Business Administration

Jefferson Community And Technical College
Louisville, KY

Skills

  • Operations Management
  • Office Management
  • Verbal Communication
  • Data Entry
  • Customer Engagement
  • Proficient in Vagaro, eClinicalWorks, Salesforce
  • Problem Solving
  • Multitasking

Timeline

Office Administrator

Mays Dermatology & Cosmetic Center
11.2019 - Current

Assistant Manager of Sales

Soft Surroundings
01.2017 - 11.2019

Sales Representative

Media Library
06.2013 - 04.2016

Associate of Science - Business Administration

Jefferson Community And Technical College
Brittny McGinnis