High-energy professional with proven leadership, critical thinking and project management abilities gained during 11 year administrative/sales career. Dedicated team player skilled at problem solving and conflict resolution.
Overview
11
11
years of professional experience
Work History
Office Administrator
Mays Dermatology & Cosmetic Center
11.2019 - Current
Streamlined office processes by implementing efficient organizational systems and digital tools.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.
Contributed to a positive work environment by fostering strong working relationships among colleagues.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Updated reports, managed accounts, and generated reports for company database.
Assistant Manager of Sales
Soft Surroundings
01.2017 - 11.2019
Boosted sales revenue by identifying potential clients and presenting tailored solutions to their needs.
Managed a team of sales representatives, providing training and guidance for successful sales strategies.
Established strong relationships with key clients, securing repeat business and fostering long-term partnerships.
Streamlined sales processes, resulting in increased efficiency and improved customer satisfaction.
Developed targeted marketing campaigns that generated new leads and contributed to overall sales growth.
Analyzed market trends and competitor activities, adjusting sales tactics accordingly for maximum success.
Set individual and team sales targets, motivating staff to achieve top performance levels consistently.
Conducted regular performance reviews with team members, identifying areas for improvement and guiding them towards professional development opportunities.
Sales Representative
Media Library
06.2013 - 04.2016
Increased sales revenue by identifying and targeting high-potential accounts.
Expanded customer base through cold calling, networking, and relationship building.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
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