Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Package Handler
Amazon
01.2022 - 01.2023
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Removed jams and unblocked conveyor system to maintain flow of goods.
Assembled, sealed, and loaded packages into correct trucks.
Used hand-held scanners and physical logs to accurately track item movements.
Followed verbal and written instructions to properly move and ship products.
Prepared pallets of boxes for easy transportation between customer and storage locations.
Stored and secured packages in designated areas to prevent damage and theft.
Proved successful working within tight deadlines and a fast-paced environment.
Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Verified documentation and condition of freight to assure quality standards were achieved.
Health Insurance Representative
General Dynamics Healthcare.Gov
02.2014 - 01.2018
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Assisted call-in customers with questions .
Logged call information and solutions provided into internal database.
Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
Responded to customer inquiries regarding health insurance coverage and policies to assist with informed decision-making.
Developed tailored health insurance plans to meet individualized client needs.
Compiled and maintained client records to monitor health insurance policies and premiums paid.
Educated clients on insurance policies and procedures.